Medical Assistant

Bear River Behavioral Health Services•Logan, UT

18h•$19 - $22•Onsite

About The Position

The Medical Assistant supports prescribers and nurses by collecting, organizing, entering, and retrieving client information; maintaining medication logs and records; processing medical inbox requests; facilitating prescription and refill requests as directed by prescribers; and coordinating medication-related communication with clients, nursing staff, therapists, pharmacies, and other providers. The role assists with medication packaging and documentation, sample medication deliveries and inventory, medical supplies and forms, patient assistance applications, prior authorizations, and prescriber schedules. It also provides backup to nursing staff and may provide case management or non-face-to-face services related to clients’ access to medical care and medication management. The position requires accurate, timely documentation of billable services and hours, adherence to confidentiality and safety policies, effective communication and teamwork, appropriate professional boundaries, and flexibility to meet client and Center needs. The employee attends Center meetings and regular supervision, maintains an automated schedule, and performs other duties assigned by the supervisor. Work takes place in person at both Logan and Brigham City facilities in Utah, Monday through Friday, 40 hours per week. Salary is $19.21–$21.54 per hour, based on education and experience.

Requirements

At least two years of education beyond high school with medical technology training.
Must be able to pass a criminal background screening.
Knowledge of clinical nursing specialty practices.
Knowledge of confidentiality requirements and ability to strictly protect sensitive client and Center information.
Effective oral and written communication skills.
Knowledge of community resources available to people with mental disabilities.
Teamwork skills for effective interoffice relations and client treatment.
Computer literacy, including the use of automated medical records, email, and scheduling systems.
Timeliness and reliability regarding work schedules, attendance, meetings, and client appointments.
Ability to document billings and time sheet entries exactly and to the minute.
Positive attitude toward job expectations, supervision, and Center policies and procedures.
Ability to behave ethically and maintain appropriate boundaries with clients and staff.
Ability to work flexible hours to meet client or Center needs.
Ability to perform tasks safely, follow Center safety policies, and report safety concerns.

Nice To Haves

Medical technology training and experience are preferred.

Responsibilities

Support prescribers and nurses with collecting, organizing, entering, and retrieving client information, including medication logs, laboratory records, and prescription orders.
Resolve requests received through the Medical In Box, including medication appointment scheduling or changes, pharmacy requests, client medication questions, and refill or change requests as directed by prescribers.
Process client prescriptions as directed by prescribers, including contacting pharmacies and confirming refill and dosage information.
Communicate medication changes to nursing staff, therapists, other agencies, and providers as appropriate.
Assist nursing staff with bubble packing, packaging, checking, and charting client medications.
Arrange and document delivery of sample medications and maintain an organized sample closet.
Maintain an automated schedule showing availability during Center hours and remain available to team members, staff, and clients.
Keep accurate time sheet records using the appropriate work code and time duration, and obtain supervisor approval for leave.
Document billable and secondary services by 30 minutes past the close of the next business day.
Field calls outside the Medical In Box, order medical supplies, and ensure the medical team has adequate paper forms.
Assist with patient assistance applications and prior authorizations.
Back up nursing staff as needed.
Attend Center meetings and regular supervision, and perform other duties assigned by the supervisor.
Maintain prescriber schedules, prepare daily schedules, print medication lists, and note primary care provider information, labs, and releases.
Liaise with medical staff and clients regarding medication referrals, appointments, and prior authorizations.
May provide case management and non-face-to-face services to coordinate, assess, link, and monitor client access to medical services.
Monitor prescribed medication regimens with clients or relevant individuals and agencies, and help resolve medication access or regimen problems.