Medical Assistant

CenterWell•Garland, TX

19h•Onsite

About The Position

The Medical Assistant serves as the initial point of contact for patient care, handling both administrative and clinical responsibilities. This role involves performing advanced administrative, operational, and customer support tasks that require independent initiative and judgment. Clinical duties include discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, and maintaining examination rooms. The Medical Assistant is also responsible for documenting information into the electronic medical records system, collaborating with Physicians and Advanced Practice Providers, and delivering direct patient care as allowed by active certification. The position requires advanced knowledge, contributing to process improvement, delivering in-depth training, and providing advanced guidance and mentoring to other Medical Assistants.CenterWell Senior Primary Care focuses on providing proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. Their care model emphasizes personalized experiences, taking time to understand and address factors impacting patient well-being. Integrated care teams, comprising physicians, nurses, and behavioral health specialists, spend extended time with patients to deliver compassionate, personalized care for better health outcomes, addressing physical, emotional, and social wellness.CenterWell, a Humana company, is a leading healthcare services business dedicated to creating integrated and differentiated patient experiences. It is the largest provider of senior-focused primary care, a prominent provider of home healthcare, and an integrated home delivery, specialty, hospice, and retail pharmacy. CenterWell is part of Humana Inc. (NYSE: HUM).

Requirements

Certified or Registered Phlebotomy experience
Medication/vaccine administration experience
1+ years MA experience
High school diploma or equivalent
CPR Certified
Required to be screened for TB if selected for the role

Nice To Haves

1+ years MA experience in PCO center
Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Responsibilities

Serve as the first contact for patient care.
Perform administrative tasks.
Perform advanced administrative, operational, and customer support tasks requiring independent initiative and judgment.
Perform clinical tasks including discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, and maintaining examination rooms.
Document information into the electronic medical records system.
Collaborate with Physicians and Advanced Practice Providers.
Deliver direct patient care dependent on active certification.
Contribute to process improvement.
Deliver in-depth training.
Provide advanced guidance/mentoring to other Medical Assistants.