Medical Assistant

Comprehensive Community Health Centers•Glendale, CA

15d•Onsite

About The Position

Perform administrative and certain clinical duties under the direction of a provider. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to the provider. Take vital signs, perform vision PAMS, assist with treatments, maintain equipment, visual fields, and inventory supplies, including EMR, patient scheduling, charge slips, and routine patient instruction and knowledge of CPR.

Requirements

High school diploma or its equivalent
Medical Assistant Certificate
2 years experience preferred
CPR Certified
Certification through AAMA preferred
Must be bilingual in English and Spanish/Armenian
Greet patients before they greet you
Listen, respond, and make eye contact with every patient
Personalize interactions with each patient
Explain to each patient the process of care
Provide patients with updates throughout their visit

Responsibilities

Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites.
Administer and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer’s instructions and CDC guidance for personal protection.
Report cases of positive and negative responses according to established protocols.
Communicate findings directly to the Leads as required.
Document findings and results of the Medical Screening.
Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes.
Don and Doff PPE as required within the protocol for performing medical screening as needed basis.
Assures timeliness of services rendered to patients.
Clearly informs patient the name of provider who will render services.
Arranges for and assists patients in understanding instructions for all ancillary services.
Listens to complaints from patients regarding services rendered.
Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered.
Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records.
Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed.
Demonstrates accurate knowledge in management of emergency situations.
Assists patient to room.
Looks after patient's comfort while on premises.
Maintains availability to examining Provider as needed.
Accurately performs visual testing and on-site testing.
Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off.
Assists providers in all medical examinations.
Collection of all specimens, including cultures, for laboratory processing.
Assists in minor surgery, positioning and draping patient, passing instruments.
Screens telephone calls for referral and takes messages for provider.
Under the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular.
Compiles and condenses technical and statistical data for reports and records.
Updates and maintains required logs.
Translates for provider and office staff as requested.
Assists in preparation of office for a site review and audit.
Performs tasks under the direction of provider and management.
Calls in prescriptions or prescription refills under the direction of the provider.
Performs related work as required.
Maintains patient care areas as follows: Cleans (daily) all community areas, Cleans immediately following infectious exposure, Inventories supplies daily and orders as appropriate, Maintains patient confidentiality at all times.
Provide reproductive health counseling (title X services).
Participate in huddles with provider MA team.
Conducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines).

Benefits

100% employer-paid Medical, Dental & Vision coverage
100% employer-paid Life & Accidental Death & Dismemberment (AD&D) Insurance
401(k) with employer matching
Paid Time Off Accrual
10 Paid Holidays
Wellness Day Off
Flexible Spending Account (FSA)
Fringe Marketplace Stipend
Optional Supplemental Insurance
Participation in CCHC's company-wide Profit Sharing Program (eligible employees)
Professional development and opportunities for internal growth and advancement