Medical Assistant, FGP - Huntington

NYU Langone Health • Huntington Beach, CA

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About The Position

NYU Langone Hospital—Long Island is hiring a Medical Assistant for its Faculty Group Practice in Huntington. The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses with patient care and related clinical and administrative work. Duties include verifying patient identifiers; preparing patients and exam rooms; obtaining and documenting vital signs; collecting and processing blood and other specimens; supporting point-of-care testing; and helping prepare patient encounters and document visits in Epic. The role also includes answering and documenting patient communications, managing inbasket tasks, assisting with prescription refill requests, scheduling-related support, and coordinating with clinical and administrative colleagues.

The Medical Assistant helps maintain patient flow, clean and stock rooms, handle equipment and specimens according to organizational policies, and support quality, safety, privacy, and documentation standards. The role also promotes a positive patient experience through professional communication, coordination with colleagues, and appropriate escalation of patient concerns. The position requires a high school diploma or equivalent and completion of an accredited Medical Assistant program or an eligible current certification upon hire.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or, upon hire, a current Medical Assistant certification from a nationally recognized accredited institution such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and work effectively in a team environment focused on a positive patient care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to exam rooms and assist with patient flow to and from exam rooms and treatment areas.
• Clean and stock exam and treatment rooms, supply closets, and equipment; sterilize designated equipment according to organizational policies and guidelines.
• Obtain, measure, and document patient vital signs and complete intake tests within the defined scope of practice.
• Validate patient identity, including name and date of birth, when accessing or updating medical records.
• Collect, handle, process, and escort blood and other specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, as applicable and with required competency documentation.
• Prepare patient encounters by ensuring relevant information is current, including bloodwork, radiology images, medications, and medical history; review and import relevant pre-visit and outside information.
• Assist physicians with patient intake and procedures, and accurately transcribe dictated histories, examination findings, diagnoses, symptoms, orders, follow-up instructions, and prescriptions into Epic.
• Update and maintain patient records in Epic, including vital signs and medical, surgical, and immunization histories; scan or upload diagnostic reports and link them to associated orders when required.
• Communicate the functionality and purpose of MyChart to patients and ensure appropriate translation services or equipment are arranged before visits.
• Answer appropriate patient calls, document communication outcomes, review and respond to inbasket messages, and refer clinical questions or concerns to an RN or provider.
• Assist with inbasket message management, prior authorizations, medication refills, and referrals in partnership with administrative and clinical personnel.
• Support prescription refill requests by locating prescriptions in the EMR, identifying the patient's last visit, and routing tasks to an RN, LPN, or provider for evaluation and processing.
• Follow clinical safety workflows and maintain equipment and specimen-related logbooks; support FGP quality management and MIPS documentation workflows.
• Maintain patient privacy in accordance with HIPAA standards and follow applicable downtime procedures.
• Complete annual competencies, including Fire Safety, Hazardous Waste, Medsled, and HIPAA compliance.
• Promote a positive patient and colleague experience by greeting patients professionally, communicating care steps, anticipating needs, supporting service recovery, and escalating issues appropriately.
• Collaborate with site management, colleagues, the Patient Access Center, and the Central Billing Office to support patient access and timely resolution of inquiries.
• Share opportunities to improve patient experience and access, and support the Access Agreement gold standard principles.
• Perform other duties as assigned or needed.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program focused on physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED