Medical Assistant

Family Health Centers of San Diego•El Cerrito, CA

1d•$28 - $33

About The Position

Family Health Centers of San Diego (FHCSD) seeks a Medical Assistant to support patient care in its community health clinics. FHCSD provides caring, affordable, high-quality health care and supportive services, with a special commitment to uninsured, low-income, and medically underserved people. The organization operates more than 90 sites across San Diego County and serves over 227,000 patients each year. The Medical Assistant prepares patients for examinations and procedures, assists providers, records information in the Electronic Health Record, and helps maintain safe, organized clinic operations. Depending on the assignment, the role may include supporting provider productivity, managing clinic flow, administering medications, processing instruments, and performing laboratory-related tasks. The successful candidate will demonstrate a commitment to community medicine and culturally competent care for the medically underserved.

Requirements

Medical Assistant diploma from an approved course required.
High school diploma or GED equivalent required.
An equivalent combination of education and experience may qualify if it provides the skills, knowledge, and ability to perform the essential duties and meets required state or federal certification requirements.
Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training required.
Must meet organizational driving requirements.
Ability to maintain positive interpersonal interactions with clients and coworkers as a member of a multidisciplinary community health team serving a diverse, multicultural population.
Ability to multitask, be flexible, ensure accuracy, and adapt to changing priorities in a fast-paced, high-workload environment.
Basic computer literacy and ability to meet department needs, including electronic medical record documentation, obtaining patient background information and reports, and following up on appointments.
Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.

Nice To Haves

At least one year of experience in an ambulatory care setting or similar setting is highly preferred.
Multilingual ability is preferred; languages may include English, Spanish, Arabic, and Somali, depending on current priorities and locations.

Responsibilities

Attend in-services or complete make-up assignments.
Help keep sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements.
Perform waived testing and phlebotomy.
Follow FHCSD policies and procedures to support positive patient outcomes.
Maintain a clean, organized, and safe clinic environment.
Prepare patients for examinations and procedures and assist providers as needed.
May support provider productivity.
Help manage clinic flow, schedule patient follow-up appointments, and communicate referral information and discharge instructions.
Respond to voicemails, route messages, and return phone calls promptly.
Record patient information in the Electronic Health Record (EHR).
May administer medications, including injections.
May clean, process, and sterilize medical instruments.
Collect and handle laboratory specimens appropriately.
Follow 5S and continuous quality improvement methods in the workplace.
Perform other duties as assigned.