Medical Assistant

Aligned Spine & Sports Physicians•Mesa, AZ

About The Position

We’re seeking a motivated, patient-focused Medical Assistant to support specialty providers and patients, primarily in neurosurgery, at the Phoenix and Mesa locations. This full-time role offers exposure to multiple medical specialties and is suited to someone who enjoys variety, continuous learning, and working as part of a collaborative healthcare team. The Medical Assistant helps deliver an exceptional patient experience and supports clinical and operational needs.

Requirements

  • Current Medical Assistant certification.
  • Experience using eClinicalWorks (eCW) EMR.
  • Experience in a medical office or specialty practice setting.
  • Experience obtaining insurance prior authorizations.
  • Experience with surgical scheduling and care coordination.
  • Strong communication and organizational skills.
  • Ability to work independently while contributing to a team environment.
  • Reliable transportation and ability to travel between Phoenix and Mesa locations.

Nice To Haves

  • Bilingual in English and Spanish.
  • Experience in neurosurgery, orthopedics, pain management, PM&R, or other surgical specialties.
  • Knowledge of insurance verification processes.

Responsibilities

  • Room and prepare patients for provider visits.
  • Obtain and document patient histories, vital signs, and clinical information.
  • Assist providers with examinations and in-office procedures.
  • Coordinate surgical scheduling activities and patient preparation.
  • Submit, track, and follow up on prior authorization requests.
  • Accurately document patient information in eClinicalWorks (eCW).
  • Coordinate with providers, surgery centers, imaging facilities, and referral sources.
  • Educate patients on treatment plans, procedures, and appointment expectations.
  • Maintain exam rooms, equipment, and clinical supplies.
  • Travel between Phoenix and Mesa offices as needed.
  • Support the clinical team in delivering an exceptional patient experience.
  • Perform other duties as assigned by leadership to support patient care and operational needs.

Benefits

  • Medical, dental, vision, and life benefits.
  • 401(k).
  • Paid time off (PTO).
  • Career growth and development opportunities.
  • Exposure to multiple medical specialties.
  • Collaborative and supportive team environment.
  • Opportunity to learn and expand skills in a growing practice.
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