Medical Assistant - Primary Care Clinic

LCMC Health•Metairie, LA

3d•Onsite

About The Position

Your job is more than a job. This role involves a variety of clinical, documentation, professional, safety, and clerical support duties within a primary care clinic setting. The Medical Assistant will be responsible for patient care, accurate record-keeping, and maintaining a safe and efficient clinic environment. The position is part of the LCMC Health community, focused on providing the best possible care with a compassionate and inclusive approach.

Requirements

High School Diploma/GED or equivalent OR 2 years of work experience.
Basic Life Support (BLS) certification from American Heart Association.
Knowledge of general medical terminology, hospital policies and procedures and Joint Commission and HIPAA regulations.
Ability to obtain and maintain accurate patient medical records.
Basic computer and data entry skills MS Office applications (Word, Excel and Power Point).
Analytical skills to determine job priorities, multi-task and work independently.

Responsibilities

Measures and records vital signs, identifying abnormal values and reporting findings.
Assists with patient arrival, scheduling appointments, and facilitating patient exit.
Recognizes and responds to emergencies according to policy.
Provides for patient comfort needs, considering age and special needs.
Demonstrates knowledge of clinic equipment, including preparation, safety testing, cleaning, and disinfecting.
Maintains linens, supplies, and equipment, and stocks exam rooms.
Collects, prepares, and secures laboratory specimens.
Documents appropriately in the patient medical record.
Navigates the Electronic Medical Record to obtain results, outside records, update data, and schedule appointments.
Prepares safety reports when warranted.
Maintains privacy of patient health information.
Demonstrates honesty, promptness, dependability, courtesy, and respect.
Consults and keeps the clinic manager informed of clinic activities and issues.
Manages patient and co-worker complaints calmly and reports them to the clinic manager.
Maintains strict patient confidentiality.
Implements standard and transmission-based precautions.
Ensures patient safety during clinic visits.
Reports safety hazards or violations to the Clinic Manager.
Actively participates in Quality Improvement Process.
Gathers appropriate clinical documentation for provider review.
Obtains medical records from outside facilities.
Scans outside correspondence into the electronic medical record.
Answers the telephone and routes calls promptly.