Medical Assistant

Arizona State University • Tempe, AZ

1d • $21 - $22 • Onsite

About The Position

The Medical Assistant supports the healthcare team in delivering high-quality care to students and faculty across ASU Health Services clinic locations in the Phoenix metro area: West, Tempe, Polytechnic, and Downtown. Tempe is the primary site. The role requires regular travel and flexibility to float between locations according to operational needs, and provides administrative support, direct patient care assistance, and front- and back-office functions to help ensure efficient clinic operations. The position involves providing accurate, compassionate, and professional service to patients, colleagues, and other stakeholders.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is full-time and based primarily at the Tempe campus. The listed pay rate is $21.00–$22.07 per hour. Graduation from an accredited program is required.

Requirements

• High school diploma, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.
• Graduation from an accredited program.
• Ability to communicate professionally, respectfully, and responsively with patients, colleagues, and other stakeholders.

Nice To Haves

• Knowledge of medical terminology.
• Communication skills.

Responsibilities

• Answer incoming telephone calls; obtain and verify patient information; check patients in and out; coordinate appointments; and reconcile insurance details.
• Manage patient flow, complete patient intake, and enter information into the Electronic Medical Record (EMR).
• Obtain and document the reason for visit, medical history, vital signs, medication reconciliation, and allergies; assist with medical examinations and administer screening questionnaires.
• Maintain accurate and confidential patient information in the EMR in accordance with protocols, regulations, and policies.
• Perform procedures including venipuncture, EKGs, wound dressing, and oral, intradermal, subcutaneous, and intramuscular medication administration.
• Administer immunizations in accordance with written policies.
• Assist providers with examinations and minor surgeries.
• Prepare instruments, supplies, and consent forms for procedures.
• Apply orthopedic splints and durable medical equipment appliances, and remove casts.
• Maintain inventory of medications and medical supplies; complete physician orders; and provide instructions and directions to patients as needed.
• Enter laboratory and other patient results in the EMR.
• Participate in instrument sterilization and maintain infection-control standards.
• Maintain a clean and hygienic environment.
• Provide training and work direction to new ASU Health Services team members and extern students as directed by the supervisor.
• Perform other job-related duties as assigned.

Benefits

• Tuition reduction program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteering and professional development.
• Ten paid holidays and competitive vacation and sick accruals each pay period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Free, confidential behavioral health services through employee assistance.
• Discounts on ASU sports and events, as well as discounts through ASU partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED