Medical Assistant

Mercyhealth•Riverside, IL

About The Position

The Medical Assistant supports clinic operations and patient care by preparing and rooming patients, assisting with examinations and procedures, and helping with laboratory work, screening tests, and quality improvement projects. The role also handles patient communications, scheduling, registration, referrals, payments, records, and clinic supplies. The position requires graduation from an appropriately accredited medical assistant program. CPR or BLS certification must be obtained within 90 days. Medication injection training and pharmacology are required competencies for administering medications. Some independent judgment is used, within standard practices and procedures.

Requirements

  • Graduate of a medical assistant program accredited by ABHES or CAAHEP; a medical assistant program at a post-secondary school or college with institutional accreditation from a regional accrediting commission or a U.S. Department of Education-approved national accrediting organization; or an educational program accredited by NCCA, such as NHA.
  • Approved CPR or BLS certification required within 90 days.
  • Medication injection training and pharmacology are required competencies to perform medication administration.

Nice To Haves

  • Experience in a program with a clinical rotation is preferred.

Responsibilities

  • Room patients, collect assessment data, and prepare patients according to their specific needs.
  • Assist with examinations, treatment, and other clinic procedures.
  • Assist with laboratory procedures, screening tests, and quality improvement projects.
  • Answer telephone calls by responding to inquiries, directing callers to appropriate personnel, or initiating triage slips for medical personnel.
  • Schedule appointments and enter appointment dates and times into the computerized scheduler.
  • Conduct reminder calls to patients.
  • Greet and direct patients, salespeople, and visitors.
  • Register patients by verifying that their records are accurate and up to date, and make appropriate changes in the computer system and patient charts.
  • Coordinate patient referrals through insurance and other physician offices.
  • Collect patient payments and issue receipts where applicable.
  • Prepare and maintain patient charts.
  • Maintain and order supplies.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • FSA/HSA options.
  • Accruing paid time off.
  • Paid parental and caregiver leave.
  • Career advancement and educational opportunities.
  • Tuition and certification reimbursement.
  • Well-being programs.
  • Employee discounts.
  • On-demand pay.
  • Financial education.
  • Annual recognition and awards events.
  • Partner appreciation days.
  • Discounts on family entertainment and attractions.
  • Community service and improvement opportunities.
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