Medical Assistant

Arkansas Children's Hospital•Little Rock, AR

45d•Onsite

About The Position

The Medical Assistant (MA) provides foundational clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the MA supports safe, efficient, and family-centered pediatric care. This entry-level role performs defined clinical tasks within established protocols while building competencies that may support future certification and expanded responsibilities. Arkansas Children’s is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

Requirements

Completion of accredited medical assistant program (or 1 year MA work experience may be substituted in lieu of education)
High school diploma or general education degree (GED)
1 year MA work experience may be substituted in lieu of education

Nice To Haves

Recommended Certifications

Responsibilities

Rooms patients and prepares them for examination, including obtaining vital signs, height/weight, and updating basic health information in the EHR.
Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.
Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.
Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
Supports and maintains clinic flow by preparing exam rooms, managing supplies, and adhering to infection prevention standards.
Accurately documents delegated clinical tasks, procedures, patient education reinforcement, and communications in EMR, including result note workflows, order support, secure messaging, and downtime procedures.
Supports quality and population health initiatives and other clinic improvement efforts.
Reinforces provider-directed patient instructions and distributes educational materials.
Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.