Medical Assistant

Planned Parenthood•Naples, FL

12d•Hybrid

About The Position

Planned Parenthood of Florida is seeking a dedicated Medical Assistant to join our talented team in our Naples health center. This role is integral to our culture, which fosters a commitment to workplace values such as respect, caring, support, effective communication, teamwork, collaboration, accountability, and responsibility. The position is full-time and initially focuses on front office responsibilities including patient flow, scheduling, and health center operations. As part of development, the role includes training and cross-functional exposure to back office clinical duties like patient intake, assisting with procedures, and clinical support. Planned Parenthood's mission is to provide exceptional, cutting-edge sexual and reproductive healthcare, including abortion, through education, advocacy, and clinical services that are affordable, accessible, and available to all people in the community, regardless of income, race, marital status, religion, or sexual orientation.

Requirements

High School graduate or equivalent.
A minimum of three year of hands on clinical experience as a Medical Assistant is preferred.
New graduates from accredited Medical Assistant programs may be considered for the right candidate.
Medical care and reproductive health experience is helpful.
Experience working with the public.
Ability to learn ultrasound support, procedural assistance and AB lab functions as well as other skill enhancements at the discretion of the affiliate.
Strong understanding of and personal commitment to reproductive rights and the mission of Planned Parenthood.
Excellent organizational, communication and sound decision making skills.
Commitment to efficiency and quality.
Comfort discussing sexuality, contraception, sexually transmitted infections and pregnancy options.
Ability to recognize and function appropriately in sensitive situations.
Experience working with Microsoft Office Suite is preferred.
Bilingual skills in Spanish or Creole are strongly preferred.
Level 2 background screening through Florida's Care Provider Background Screening Clearinghouse as a condition of employment, pursuant to Chapters 408 and 435, Florida Statutes.

Nice To Haves

Flexibility to occasionally support another health center location is preferred but not guaranteed.

Responsibilities

Support front office operations including patient check in and check out, appointment scheduling, insurance verification, and maintaining accurate patient flow.
Conduct patient intake, including medical and social histories, and perform STI screenings and point of care testing.
Educate patients in a non directive manner on birth control options and pregnancy related services, supporting informed decision making.
Ensure exam rooms are properly prepared and sanitized between patients, and assist with clinical tasks, procedural support, and lab work in accordance with medical standards.
Provide excellent patient service aligned with Planned Parenthood’s values of respect, equity, and inclusion.
Accurately maintain patient records and documentation while upholding confidentiality and compliance standards.
Support the daily operations of the health center through cross functional collaboration, flexibility and accountability.