Denton - Medical Assistant

Panoramic Health • Denton, TX

1d

About The Position

The Medical Assistant assists healthcare professionals in providing patient care. The role includes maintaining patient records and contact information, scheduling appointments, supporting physicians with back-office tasks and examinations, preparing patients for testing, and carrying out standard care procedures. The Medical Assistant also helps manage medical supplies and medication samples, follows up on exam and laboratory results, responds to patient calls and information requests, and supports referrals and chart review. The position requires protecting confidential patient information, following office policies and procedures, and contributing to effective communication, customer service, and staff development.

Requirements

• High school diploma or GED.
• At least 2 years of experience; combined education and experience may substitute for the minimum experience.

Nice To Haves

• Completion of an accredited medical assisting certification program.

Responsibilities

• Provide general back-office support to physicians.
• Assist providers with examinations as needed.
• Stock and monitor inventory levels of medical supplies.
• Monitor and maintain the medication sample closet.
• Prepare and assist patients for testing.
• Obtain examination results as requested.
• Obtain laboratory results, have the physician review them, and notify patients of results as instructed by the physician.
• Answer patient calls and respond promptly and professionally.
• Complete the final review of charts after chart preparation.
• Train back-office staff as needed when requested by the Office Administrator.
• Respond to requests for information using the most appropriate method, including fax, and complete requests within timeframes established by office policy.
• Follow confidentiality requirements for patient information.
• Deliver information to patient care or other designated areas, including provider offices.
• Complete the referral process for specific procedures when requested by the Office Administrator.
• Provide leadership and guidance to support excellent customer service.
• Communicate and engage effectively with others.
• Seek opportunities to learn, share knowledge, and develop processes for transferring information.
• Follow and maintain policies and procedures.
• Perform other duties and responsibilities as required, assigned, or requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED