MEDICAL ASSISTANT, FULL-TIME

InterCommunity Health Care•East Hartford, CT

2d•Onsite

About The Position

InterCommunity is a 2025 Healthcare Top Workplaces Winner and has been voted a TOP WORKPLACE by its staff for 12 years, including 2025. InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone, regardless of life situation or ability to pay. They offer same-day primary care and a wide range of behavioral health services across community health centers in East Hartford, Hartford, and South Windsor. Their Addiction Services Division provides a full continuum of care, including primary care integration, residential detox and treatment, outpatient mental health and substance use services, intensive outpatient programs, employment and community support, mobile crisis evaluations, judicial support services, and social rehabilitation.

Requirements

High school graduate with a minimum of 5 year’s experience in a public health care setting or Medical Assistant training with two years of Public Health Care experience required.
Communication
Organization Skills
Verbal and written communication skills
Team oriented
Must be knowledgeable in EHR, MS Word, Excel and Internet usage.
Cultural competency
Time Management
Decision Making

Responsibilities

Escorts patients to exam room and prepared for MD or APRN
Verifies patient information by interviewing the patient, recording medical history, review of medications, screening tools; confirming purpose of the visit and enters into medical record.
Accurately obtains and records vital signs
Performs office procedures including but not limited to CLIA waived point of care testing, EKG, phlebotomy, and spirometry as ordered by a medical provider.
Maintains effective and organized systems to ensure timely patient flow in accordance with agency standards
Ensures lab results are reviewed and signed by provider and disseminated as needed.
May conduct client education groups and training as directed by provider and/or supervisor.
Will participate as a member of an interdisciplinary treatment team in the assessment, development, implementation and evaluation of client’s treatment or health/mental health care plans.
Maintains medical office instruments, equipment, and supplies and ensures cleanliness of equipment and environment in compliance with regulatory and agency standards.
Maintains all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, eye wash station)
Conducts pre-visit planning by reviewing and updating patient charts prior to appointment and determines needed services per practice protocol.
Performs outreach to engage patients in preventative care services.
Assists with administrative tasks such as scheduling appointments, processing prior authorizations, messages, telephone calls, etc.
Gives instructions to patients as instructed by
Performs all other duties as required.
All agency staff are required to attend all mandatory department/agency meetings and trainings

Benefits

Medical
Dental
Voluntary Vision
Group Life
Supplemental Life
Short-Term Disability
Long-Term Disability
401k
Work Life-Balance-Flexibility
generous Paid PTO
paid holidays
flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
Career advancement opportunities in a supportive, mission-driven environment.