Medical Assistant

U.S. Urology Partners•Avon, IN

12d

About The Position

The Medical Assistant provides administrative and clinical support to clinics, working independently and collaboratively while treating colleagues with respect and consideration. Duties may vary by office location and department structure. The role supports patient scheduling and records, prepares patients and examination rooms, obtains and records vital signs, assists physicians with office procedures without administering medications, and collaborates with nursing staff to provide patient care. The Medical Assistant also follows OSHA standards and completes required training and in-services. This position operates in a professional office environment and may require travel to other clinics. Travel is primarily local during the business day, though some out-of-area and overnight travel may be expected. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.

Requirements

High school graduation or equivalent required.
Medical Assistant degree from an accredited vocational institution, or completion of a community college course in Medical Assisting.
Thorough knowledge of computer information systems.
Ability to solve practical problems and deal with varied situations where only limited standardization exists.
Ability to interpret written, oral, diagram, or schedule-form instructions.
Ability to meet the physical demands of the role, including frequently standing, walking, sitting, handling objects, reaching, stooping, kneeling, crouching, or crawling; frequently lifting or moving up to 10 pounds and occasionally up to 25 pounds.
Ability to travel to other clinics as needed.

Nice To Haves

At least one year of experience preferred.
Certification in Medical Assisting strongly preferred.

Responsibilities

Answer incoming phone calls, address patient requests, and schedule appointments as needed.
Contact patients who miss appointments and reschedule them as needed.
Distribute patient records to medical staff, prepare new-patient charts, and ensure medical information is accurate and available to appropriate personnel.
Process outgoing patient referrals as required.
Check out and discharge patients and collect necessary copayments.
Maintain properly stocked supplies and an effective work area.
Schedule patient appointments and medical procedures, including X-rays and diagnostic testing, using the EMR system as needed.
Obtain authorizations for surgical and diagnostic services from insurers.
Prepare and clean examination rooms and ensure required patient-care supplies are available and stocked.
Greet patients promptly and courteously, escort them to the lab or examination room, and help them prepare for appointments.
Ensure medications brought by patients are placed in their charts.
Verify patient history before the physician visit.
Obtain and record patients’ weight, blood pressure, respiration, and pulse in the EMR.
Assist physicians with office procedures as a second pair of hands; this assistance does not include administering medications.
Collaborate with RNs and LPNs to provide high-quality patient care.
Maintain working knowledge of OSHA compliance standards and apply relevant policies and procedures.
Complete required training and in-services in a timely manner, including annual OSHA training and PPD placements.
Travel to other clinics as needed.