Medical Assistant

Boston Health Care for the Homeless Program•Boston, MA

5d•$22 - $36•Onsite

About The Position

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. BHCHP is seeking a Medical Assistant (MA) to work in collaboration with other members of the Family Team to ensure access to high quality healthcare for families and youth experiencing homelessness and housing instability in the Greater Boston Area. Under the direction and supervision of both the registered nurses and medical providers, and in accordance with the policies of Boston Health Care for the Homeless Program, the Medical Assistant will perform medical and clinical support in both the administrative and clinical areas, performing duties essential to the overall functioning of the clinic. The MA will work in collaboration with the multidisciplinary clinic team, including other medical assistants, registered nurses, and providers throughout the shift, to perform duties as assigned and delegated. The Medical Assistant will also be responsible for communicating the status of delegated task completion and outcome of patient data findings. The Family Team is part of an integrated health care program for people experiencing homelessness. Services include episodic adult and child health care, pediatric and adult primary care, mental health, and substance use disorder treatment, family planning, nutrition, referral to primary and specialty care, social service advocacy and ongoing case management services.

Requirements

Medical Assistant Certification from one of the following organizations: AAMA, AMT, NCCT, AMCA, NHA, NAHP, or NPCE required.
1+ year of previous Medical Assistant experience in a Physician's office (preferred)
Certification program with documented training in immunization administration
Pediatric Medical Assistant experience (preferred)
Life support training certification (e.g. CPR, BLS, ACLS) from a course that includes a hands-on, in-person component. If not certified prior to the start date, the applicant must submit certification within 60 days of the start date
Administrative experience preferred
Bilingual Spanish or Haitian Creole preferred

Responsibilities

Shows patients to exam room, interviews patients accurately collects requested patient data (vital signs, weights, point of care testing, reason for visit, patient screeners, etc.) and documents in Electronic Health Record
Administers immunizations to pediatric and adult patients
Performs point of care testing, including tests for guaiac, urine dip, glucose finger stick, rapid A1C, O2 saturation, etc.
Performs phlebotomy and specimen collection, labels, and sends/transport specimens with appropriate laboratory slips and/or requisitions
Assists with set up for and during treatments/procedures
Performs testing and screening as required for well-child visits (e.g. vision, hearing, etc.)
Completes inventories and re-stocks as needed and per program schedule
Responsible for collecting, collating, and entering data and information into the applicable database or format in an accurate and timely manner
Supports case management services, as needed
Maintains appropriate equipment logs and records
Ensures compliance with HIPPA/OSHA regulations
Attends Family Team all-staff meetings, clinic-specific monthly meetings, and daily huddles (where applicable)
Maintains timely ongoing verbal and/or EMR communication
Treats patients in a manner that maintains and supports patient confidentiality as well as patients’ rights and dignity
Participates in ongoing clinical quality improvement endeavors, including improving program and department-specific quality metrics
Performs other duties, as needed
Answers phones, provides front desk support, as needed
Confirms and communicates patient appointments to patients and staff, as needed
Assists with the scheduling of follow up appointments and new appointment consultations, as needed
Maintain clinic files and patient records
Performs other duties, as needed