Medical Assistant

CVS Health•Raleigh, NC

About The Position

Oak Street Health Medical Assistants are essential members of the Care Team and report to the Practice Manager or Center Operations Specialist. The role focuses on collecting accurate patient data through screenings, vital signs, and diagnostic testing to support clinical decision-making. Medical Assistants collaborate with their team to drive clinical results and provide a strong patient experience, bringing flexibility, attention to detail, and a commitment to building relationships with patients.

Requirements

At least 1 year of experience employed as a Medical Assistant, excluding externship experience; primary care experience is preferred.
Active CPR or BLS certification.
Hands-on patient experience taking vital signs, administering diagnostic tests, and providing immunizations.
Experience with an Electronic Medical Record (EMR) system.
Ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Ability to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday and lift up to 20 pounds, with reasonable accommodations available to qualified individuals.
US work authorization.

Nice To Haves

State or national Medical Assistant certification (CMA, CCMA, or RMA), including graduation from an accredited Medical Assistant course.
Experience with blood draws (phlebotomy) and specimen collection.
Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
Strong communication skills and a customer-service orientation.
Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
At least 2 years of experience working with geriatric patients.
Phlebotomy Technician Certification.
Fluency in another language is a plus but is not required.

Responsibilities

Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
Stock exam rooms and manage supplies inventory.
Respond to patient requests for telephone support, such as providing lab results or faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C testing, spirometry, EKGs, and blood draws for laboratory testing.
Maintain accurate records by updating the Electronic Medical Record (EMR) and uploading required documents by scanning or PDF.
Participate in daily Care Team meetings to discuss patient care and clinic operations.
Process orders for durable medical equipment in partnership with clinical leadership and support teams.
Request medical records from external providers and specialists as required by the patient’s provider.
Perform routine quality control checks, including infection-control measures and checks for expired medications and supplies, and/or help maintain the center laboratory.
Perform other duties as assigned.