Medical Assistant
About The Position
About Survivor Healthcare At Survivor Healthcare, we are redefining what it means to care for cancer survivors. Our model focuses on the long-term effects of cancer and its treatment—helping patients manage fatigue, cognitive changes, pain, and other challenges that persist long after treatment ends. We deliver compassionate, evidence-based care through a fully virtual, multidisciplinary approach designed to improve quality of life. The Role We are seeking a highly organized, proactive, and patient-centered Medical Assistant to support our clinical team with outreach, scheduling, and follow-up. This is a critical role in ensuring patients feel supported and informed throughout their care journey. You will be the bridge between our patients and providers, helping coordinate care and ensure a seamless patient experience.
Requirements
- 1–3+ years of experience as a Medical Assistant, Care Coordinator, or similar role
- Experience in oncology, primary care, or telehealth strongly preferred
- High school diploma or equivalent required
- Excellent communication skills—clear, empathetic, and professional
- Strong organizational skills and attention to detail
- Comfortable with technology, including EMRs, scheduling tools, and Google Workspace
- Understanding of HIPAA and patient confidentiality standards
Nice To Haves
- Medical Assistant certification or relevant clinical experience preferred
Responsibilities
- Conduct outbound calls, texts, and emails to engage new and existing patients
- Support patient onboarding, including intake coordination and documentation collection
- Ensure patients understand next steps and feel supported between visits
- Schedule and manage virtual appointments across providers and disciplines
- Optimize calendars to ensure efficient, patient-centered workflows
- Coordinate follow-ups, reschedules, and reminders
- Track and execute post-visit follow-ups and care plan check-ins
- Monitor patient tasks, referrals, and next steps to ensure completion
- Escalate clinical concerns to the appropriate team members
- Maintain accurate records in the EMR
- Assist with documentation workflows and patient communications
- Support multidisciplinary coordination across the care team
Benefits
- Structured onboarding and training
- Ongoing support from clinical and operational leaders
- Opportunities to grow with a rapidly expanding care model
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
