Medical Assistant-Open Access

U. S. Digestive Health • Carlisle, PA

2d

About The Position

The Medical Assistant—Open Access role helps patients schedule procedures and office visits through the organization’s Open Access teams. Under the direction of the Open Access Supervisor, the role conducts medical intake screenings and schedules new and established patients based on the screening. The position may be located at the Contact Center in Wyomissing, Pennsylvania, or at an individual office location, depending on practice needs. Flexible hours are available, and intermittent travel may be required for training.

Requirements

• MA certification.
• Excellent customer service.
• Knowledge of medical terminology, medications, and ICD-10 codes.
• Ability to work cooperatively with managers and peers.
• Excellent oral and written communication skills.

Nice To Haves

• Medical office experience preferred.
• EMR background is a plus.
• Bilingual skills are a plus.
• Microsoft Office skills, including Outlook and Teams, preferred.

Responsibilities

• Conduct Open Access medical assessments with patients.
• Review online Open Access assessments with patients and help them get scheduled.
• Collect insurance information and review patient demographics.
• Schedule procedures and office visits.
• Review procedure preparation information with patients and answer their questions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed