Medical Assistant

GoHealth Urgent Care•Yaphank, NY

35d•$19 - $27

About The Position

The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role supports patient check-in and registration, interviews patients, measures and records vital signs, and prepares treatment rooms. The Medical Assistant may also draw and collect blood samples and prepare specimens for laboratory analysis. The position includes both clinical and front-desk duties, such as patient registration, point-of-care testing, maintaining medical records and supplies, and supporting day-to-day center operations. The hourly rate is $18.50–$27.25, with monthly incentive pay based on performance metrics.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
Basic medical assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, with the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons with fairness, respect, and sensitivity to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Phlebotomy and EKG experience.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions regarding their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Ensure the reception area is well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.