MEDICAL ASSISTANT

Cook County•Chicago, IL

1d•$24 - $29•Onsite

About The Position

Under the supervision of a licensed physician, the Medical Assistant (MA) works as part of a multidisciplinary care team to support clinical and administrative functions and contribute to continuity of patient care. The MA collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home (PCMH) model and Specialty Clinics. The position is based at Bronzeville Health Center in the Ambulatory and Community Health Network of Cook County and is covered by the SEIU 73 collective bargaining agreement. The stated shift is 9:00 a.m.–5:00 p.m., with hourly pay of $24.119–$29.159; salary placement is commensurate with experience disclosed and documented at application. The role involves patient intake and documentation, clinical testing and procedures, phlebotomy, medication and immunization support, care coordination, room preparation and cleaning, and administrative tasks. The MA also helps maintain clinical supplies and equipment, supports Joint Commission surveys and rounds, and follows applicable healthcare safety requirements. The work takes place generally in a medical office environment, with frequent exposure to patient-care hazards. The position serves patients across age groups and cultural backgrounds. Applicants must meet all required qualifications when filing their application. The posting notes that Cook County will first consider eligible internal applicants under the collective bargaining agreement and will consider external applicants if the position is not filled internally. Employment offers are contingent on satisfactory references, background checks, appropriate credentials, and successful completion of a physical and pre-employment drug screen.

Requirements

Complete an accredited Medical Assistant program, complete a formal medical service training program of the United States Armed Forces, or have five years of recent full-time professional Medical Assistant experience. Official transcripts are required at the time of interview when applicable.
Hold a Medical Assistant certificate from AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be certified as a Registered Medical Assistant; or complete a Cook County Medical Assistant Training Program before starting employment. The certificate must be presented at the interview when applicable.
Hold CPR certification from the American Red Cross or American Heart Association and present the certificate at interview.
Have familiarity with Microsoft Office Suite, including Word and Excel.
Have working knowledge of medical terminology.
Have strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and a diverse patient population.
Demonstrate awareness of HIPAA and sensitivity and respect when caring for patients of different ages and cultural backgrounds.
Demonstrate analytical and problem-solving skills, attention to detail, accuracy, and precision.
Demonstrate flexibility and adaptability in performing work duties and strong emergency response skills.
Be able to observe environmental and OSHA safety practices, transition between clinical and administrative duties, meet deadlines, and update educational requirements as required by a licensing association or CCH.
Meet all required qualifications at the time of application filing.
If claiming veteran preference, meet the position’s minimum qualifications and provide the required proof of veteran status and honorable discharge or a qualifying state ID or driver’s license as described in the posting.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment is preferred.

Responsibilities

Obtain and accurately document medical histories, vital signs, measurements, pain information, and specialty-specific information; review records for completeness and help patients complete forms.
Prepare patient rooms for visits, maintain their cleanliness and appearance, clean rooms after visits, and properly dispose of potentially infectious materials.
Perform clerical and administrative duties, including answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, updating demographic and insurance information, and completing compliance reports.
Perform laboratory and point-of-care procedures such as finger-stick glucose testing, venipuncture, EKGs, urine dipsticks and pregnancy tests, throat cultures, and I-stat testing; log tests and controls and document results in medical records.
Assist physicians with physical examinations, minor surgical procedures, and treatments, including dressings and ear irrigations; administer oral medications and injections as ordered and document administration.
Provide phlebotomy services, prepare specimens, and prepare, administer, and document immunizations in patient records.
Provide first aid and related care, including changing dressings, applying bandages, and removing sutures; perform cardiopulmonary resuscitation when required.
Provide an accurate and complete medication list for patients.
Communicate patient needs to providers, including refill requests, tests, and patient concerns.
Support referrals for diagnostic testing and specialist care according to provider orders.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain supply inventory and securely store medication samples, check their expiration dates, and maintain dispensing records.
Sterilize equipment on site or prepare it for transfer to another facility for sterilization; maintain clinical equipment and report malfunctions to the staff physician or clinical coordinator.
Demonstrate appropriate knowledge and skill in responding to patient behaviors and health issues across age groups, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.
Adhere to hospital and department safety requirements, including personal protective equipment, hand hygiene, engineering controls, and work-practice controls.