Medical Assistant - Family Medicine - Muskogee - Warren Clinic

Saint Francis Health System•Muskogee, OK

About The Position

The Medical Assistant supports providers in patient examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role provides ancillary services and uses specialized clinical knowledge or experience as needed. The Medical Assistant works directly with patients and customers and collaborates with healthcare professionals, staff, and individuals at director level or above. The position involves independent judgment for minor decisions within established policies and protocols. It is designated as safety-sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or one year of related clinical patient care experience within the last five years in lieu of a Medical Assistant program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaints, vital signs, weight, medications, and social history, and verify symptoms and interventions in the medical record.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, prepare charts, and file correspondence and test results.
Coordinate care by handling patient telephone messages, scheduling appointments, and communicating prescription refill requests according to protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer medication orally and by intramuscular injection as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.