Medical Assistant I/II. Full Time 1.0 FTE. Vallejo Medical

La Clinica de La Raza•Vallejo, CA

About The Position

La Clínica de La Raza is a nonprofit, community-based health center established in 1971 to address health barriers and improve lives for underserved communities. It operates 35 sites across Alameda, Contra Costa, and Solano counties. The organization is seeking Medical Assistants to provide patient-centered care and a positive patient experience while performing within their scope of practice. The role calls for accuracy, strong observation and task-management skills, a compassionate approach, and the ability to work effectively in a fast-paced clinic and remain composed under pressure. Medical Assistants support providers and care teams through clinical procedures, patient education, care coordination, recordkeeping, and general office duties. The position is full-time at 1.0 FTE at Vallejo Medical. Medical Assistants may be hired at Level I or Level II, with different qualification pathways for each level. Saturday and evening rotation participation is required. Health clearances and immunization records are required of all healthcare professionals.

Requirements

High school diploma or equivalent.
Knowledge of basic medical-assisting practices, skills, and equipment.
Knowledge of modern medical terminology, chronic health conditions, and health education relevant to the service area.
Ability to use modern computer applications and electronic health records.
Knowledge of administering skin tests and medications by injection.
Knowledge of safe methods for lifting and moving patients, equipment, and supplies.
Knowledge of cleaning and sterilization techniques for medical equipment, examination rooms, and patient areas.
Bilingual proficiency in Spanish or another specified language, as required.
Flexibility and ability to accept changes gracefully.
Ability to work professionally and collaboratively in team-based care delivery.
Comfort with direct patient contact and strong interpersonal skills for patient education and coaching.
Ability to work across cultures and support diversity, equity, and inclusion.
Clear and efficient written and verbal communication skills in English.
Ability to maintain accurate and concise patient records.
Ability to participate in Saturday and evening rotations.
Health clearances and immunization records required of healthcare professionals.
For MA-I: qualify through one of the stated pathways: completion of an accredited medical assistant training program; a current BLS certificate (with a 30-day grace period after hire to obtain it) plus one year of hospital, clinic, or medical-office experience and completion of on-the-job training with documented competency sign-off within 90 days of hire; or completion of on-the-job training with documented competency sign-off within 90 days of hire.
For MA-II: certification from AAMA, AMT, CCMA, NRCMA, or another board-approved medical-assistant certifying organization, plus a current BLS certificate (with a 30-day grace period after hire to obtain it).
Ability to meet the physical demands of prolonged standing or sitting, bending, lifting, pushing, pulling, adjusting or moving objects weighing up to 15 pounds and occasionally more, repetitive motions involving the neck, wrists, hands, or fingers, and reaching above the shoulder or below the waist.

Nice To Haves

Phlebotomy certification.
Bilingual English/Spanish or another language to meet the needs of the patient population.

Responsibilities

Prepare treatment rooms and medical laboratory equipment; clean and sterilize instruments and dispose of contaminated supplies.
Verify the purpose of patient visits, obtain medical histories and health questionnaires, and record information in the Electronic Health Record (EHR).
Maintain strict confidentiality of patient information and ensure logs, forms, records, and charts are complete, thorough, and accurate.
Prepare patients for examinations by performing preliminary tests and taking vital signs.
Communicate patient requests to providers and other care team members; help providers examine and treat patients.
Perform routine procedures and tests, including vision and basic hearing tests, urine dipstick and pregnancy tests, blood glucose and point-of-care hemoglobin A1C testing, sputum collection, oral HIV tests, and non-invasive specimen collection.
Collect finger-stick blood specimens and assist with collecting tissue and other laboratory specimens; log specimens and prepare them for testing.
Perform clinician-directed procedures such as nebulizer treatments, spirometry, suture removal, and wound care.
Coordinate patient flow to maximize access and service.
Explain or translate treatment procedures, medications, diets, and provider instructions for patients.
Schedule follow-up or recall appointments and contact medical facilities or departments to arrange tests and appointments.
Prepare and administer medications and injections, administer immunizations, and provide prescription information to pharmacies as directed by a provider; document immunizations in the EHR and other tracking systems.
Participate in panel management and population-health practices and software tools; complete and review information at the end of patient visits.
Provide patient education and follow-up care instructions as directed by providers.
Support excellent patient experience and quality outcomes; communicate and collaborate effectively with providers and care-team members.
Contribute to a welcoming clinical space and healthy work environment through relationship building, direct communication, and sound judgment.
Participate in huddles, staff meetings, team-building activities, assigned development opportunities, and continuing professional education.
Follow La Clínica’s ethical and professional standards, policies, and procedures.
Perform general office duties, including scheduling appointments, answering telephones, recording provider medical updates, and completing insurance forms.
Screen and monitor EHR requests and complete or route them as assigned; greet and register arriving patients in the appropriate electronic system.
Inventory, order, and verify receipt of medical, laboratory, and office supplies or equipment.
Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and requesting repairs.
Enter key medical record information and perform other required recordkeeping duties.