Medical Assistant (MA)- Aurora Indiana Primary Care

St. Elizabeth Healthcare•Aurora, IN

17h•Onsite

About The Position

The Medical Assistant (MA) reports to the Practice Manager or Team Leader and provides essential clinical support to physicians and mid-level providers. This role involves instructing patients as directed by providers, ensuring compliance with OSHA/CLIA and HIPAA regulations, and performing duties vital to business operations. The position is full-time, 40 hours per week, with no nights, holidays, or weekends required, except for potential exceptions in Urgent Care and After-Hours Clinics.

Requirements

High School Diploma/G.E.D.
Knowledge of Excel, Word, Outlook and PowerPoint
Must have one of the following: 1 year MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience
Completion of an MA Program and MA Externship
Completion of SEP MA Internship
Completion of EMT Certification Program
Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities

Nice To Haves

An approved credential, such as the CCMA, CMA, RMA, ARMA or EMT

Responsibilities

Escort patients to exam rooms, interview patients, measure vital signs (weight, blood pressure, pulse, temperature), and document all information in patients’ chart.
Document appropriate patient history in patients’ chart.
Provide clear direction to the patient, address patient concerns about the exam, and document appropriately in the patient chart.
Prepare the patient for the exam.
Assist the provider(s) during the examination.
Perform nursing procedures under the supervision of the providers.
Provide instructions to patients under the direction of the provider(s).
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by the provider.
Ensure all information is complete and accurate in the patient chart.
Ensure completion of all forms vital to the revenue cycle (e.g., verification/clarification of orders, waivers for non-covered services, encounter form).
Maintain an adequate level of supplies in exam rooms and workstation.
Clean and disinfect exam rooms.
Perform cleaning, maintenance, and/or sterilization of equipment and instruments.
Report malfunction of equipment to the appropriate supervisor.
Ensure OSHA, CLIA, and HIPAA compliance.
Maintain all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change).
Assist with the completion of patient requests.
Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.
Triage and process messages from patients and front office staff to providers.
Complete the referral process/outpatient test scheduling, and precertification.
Timely and accurate filing/distribution of all patient information.
Interact with Central Billing Office as needed to resolve patient issues.
If working as a scribe, follow guidelines for scribing as described in the Scribe policy.
Other duties as assigned by the Clinical Coordinator or Practice Manager.
Obtain vital signs (manual blood pressure, pulse, respirations, temperature).
Assist providers with exams and procedures.
Administer injections and immunizations.
Perform EKG and other essential laboratory procedures.
Collect patient samples (fingerstick, throat/nose swabs, urine).
Answer and triage patient phone calls and questions.