Medical Assistant

Advocate Radiation Oncology•Lakewood Ranch, FL

11h

About The Position

At Advocate Radiation Oncology, the Medical Assistant supports the mission of putting patients first. The role is one of the first points of contact for patients and provides clinical and administrative support to patients and doctors. It also supports the front desk by assisting with patient check-in, scheduling appointments, and answering phones to help provide a seamless patient experience and efficient clinic flow.

Requirements

At least 2 years of work experience as a medical assistant.
Knowledge of medical office systems and procedures.
Excellent time-management skills and ability to multitask and prioritize work.
Social perceptiveness and a service-oriented approach.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency with electronic medical record and practice management software, as well as QPP.

Nice To Haves

CMA or LPN.

Responsibilities

Interview patients and document basic medical history, vital signs, and updated medications in the patient’s EMR.
Complete medical forms and obtain appropriate signatures.
Document activities promptly and thoroughly according to defined guidelines, including properly identifying oneself on patient records.
Identify abnormal assessment findings, communicate them to the physician, and document findings in the appropriate format.
Prepare, clean, and stock patient examination rooms and medical instruments.
Assist with medical examinations and office procedures.
Follow up on patient results and communicate them to the physician.
Organize and schedule appointments for outpatient testing, physician visits, radiology, and biopsy appointments for referred patients.
Obtain referrals and appropriate authorizations before scheduled tests.
Update and scan medical records, insurance reports, and other documents related to continuity of patient care.
Assist with patient education.
Maintain appropriate compliance, OSHA, HIPAA, and QPP documentation.
Work with physicians, physician extenders, and other office staff to provide quality patient care.
Demonstrate performance consistent with the practice’s and organization’s mission and goals, remain flexible as systems change, and treat staff, physicians, patients, and visitors with consideration and respect.
Assist with patient check-in, appointment scheduling, and answering phones.