Medical Assistant

CenterWell•Dallas, GA

11d

About The Position

The Medical Assistant is the first point of contact for patient care and performs both administrative and clinical duties. The role takes ownership of advanced and specialized administrative, operational, and customer-support responsibilities that require independent initiative and judgment. Clinical work includes discussing symptoms, taking vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, cleaning and sterilizing equipment, maintaining examination rooms, and documenting information in the electronic medical records system. The Medical Assistant collaborates with Physicians and Advanced Practice Providers and delivers direct patient care within the scope allowed by their active certification. The position coordinates daily priorities and work activities for an administrative work group and external vendors, monitors progress toward schedules and goals, and may oversee the work of others or own a primary administrative process, program, product, or technology. Working within broad guidelines, the Medical Assistant contributes to process improvement, provides in-depth training, and offers advanced guidance and mentoring to other Medical Assistants. This is a patient-facing role included in the company's Tuberculosis (TB) screening program. Selected candidates are required to be screened for TB. The position is scheduled for 40 hours per week and is eligible for a bonus incentive plan based on company and/or individual performance. The listed annual base-pay range is $48,300–$65,900; actual pay may vary by location and job-related qualifications.

Requirements

Certified or Registered Medical Assistant.
At least 3 years of Medical Assistant experience.
CPR certification.
Phlebotomy experience.
Medication and vaccine administration experience.
High school diploma or equivalent.
Selected candidate must undergo TB screening for this patient-facing role.

Nice To Haves

At least 1 year of Medical Assistant experience in a PCO center.
Value Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Bilingual proficiency in English and Spanish.

Responsibilities

Serve as the first contact for patient care.
Perform administrative, operational, and customer-support tasks using independent initiative and judgment.
Discuss symptoms and obtain vital signs.
Administer medications and vaccines, perform phlebotomy, and collect specimens.
Perform diagnostic screening tests; sterilize and clean equipment; and maintain examination rooms.
Document information in the electronic medical records system.
Collaborate with Physicians and Advanced Practice Providers.
Deliver direct patient care within the scope allowed by active certification.
Coordinate daily priorities and work activities for an administrative work group and external vendors, and monitor progress toward schedules and goals.
Oversee the work of others when applicable and serve as primary administrative owner of a process, program, product, or technology when assigned.
Contribute to process improvement and provide in-depth training, guidance, and mentoring to other Medical Assistants.