Medical Assistant - Primary Care Clinic

LCMC Health • Marrero, LA

20h • Onsite

About The Position

This role is more than just a job; it's an opportunity to deliver healthcare with heart and make a difference in people's lives. The Medical Assistant will be responsible for a variety of clinical, documentation, and clerical duties within a primary care clinic setting. The position emphasizes professionalism, safety, and a commitment to providing exceptional patient care. LCMC Health is a community-focused organization with deep roots and a mission to provide the best possible care across Louisiana and beyond, fostering a culture of authenticity, equity, inclusion, and everyday extraordinary.

Requirements

• High School Diploma/GED or equivalent OR 2 years of work experience.
• Basic Life Support (BLS) certification from American Heart Association.
• Knowledge of general medical terminology, hospital policies and procedures and Joint Commission and HIPAA regulations.
• Ability to obtain and maintain accurate patient medical records.
• Basic computer and data entry skills MS Office applications (Word, Excel and Power Point).
• Analytical skills to determine job priorities, multi-task and work independently.

Responsibilities

• Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.
• Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic.
• Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.
• Provides for comfort needs of patients with consideration of age and special needs.
• Demonstrates a working knowledge of clinic equipment, including preparation, safety testing, cleaning, and disinfecting of equipment.
• Maintains linens, supplies, and equipment for clinic use and stocks exam rooms/tables appropriately.
• Properly collects, prepares, and secures laboratory specimens for testing and/or transport.
• Documents appropriately in the patient medical record according to established departmental guidelines.
• Navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments.
• Prepares safety reports when warranted or as directed by the Clinic Manager/designee.
• Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.
• Demonstrates honesty, promptness, dependability, courtesy, and respect in interactions with patients, caregivers, customers, co-workers, and staff.
• Consults and keeps clinic manager informed of clinic activities, requirements, and problems.
• Manages patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis.
• Maintains strict patient confidentiality.
• Implements standard and transmission-based precautions, per hospital policy.
• Ensures patient safety during clinic visits, per hospital policy.
• Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee.
• Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
• Gathers appropriate clinical documentation for review by the medical provider.
• Obtains medical records from outside facilities when needed or requested by medical provider.
• Scans outside correspondence into the appropriate area of the electronic medical record.
• Answers the telephone and routes calls promptly to the appropriate person.

Benefits

• LCMC Health is a community.
• Our people make health happen.
• Celebrating authenticity, originality, equity, inclusion and a "come on in" attitude is the foundation of LCMC Health’s culture of everyday extraordinary.
• West Jefferson Medical Center is regionally recognized and nationally accredited.
• Leapfrog "Grade A" Hospital Safety distinction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED