Medical Assistant

UPMC•Pittsburgh, PA

11d•Onsite

About The Position

UPMC University of Pittsburgh Physicians is hiring a full-time Medical Assistant to support Mercy Neurology at UPMC Mercy. The position works Monday through Friday during daylight hours. The Medical Assistant will also be trained to help the Stroke Clinic on the third floor. The role assists physicians with patient care and related clerical, environmental, and organizational tasks, with the goal of ensuring patient satisfaction. Duties include coordinating records and appointments, preparing and maintaining patient rooms and equipment, supporting patient flow and care, performing clinical tasks and procedures, documenting information in medical records, and following applicable regulations and UPMC policies. Under physician direction and supervision, the Medical Assistant may administer injectable medications and vaccines when appropriate.

Requirements

High school diploma or equivalent.
Basic computer skills.
Knowledge of medical terminology and examination, diagnostic, and treatment-room responsibilities.
CPR certification based on AHA standards, including didactic and skills-demonstration components, required within 30 days of hire.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
Act 34 clearance.

Responsibilities

Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
Obtain laboratory and X-ray reports, hospital notes, referral information, and other records; complete forms and requisitions as needed.
Schedule appointments and verify insurance coverage and patient demographics.
Prepare and manage charts, ensuring information is completed and filed appropriately; perform other front-office responsibilities as required.
Prepare patient rooms and set up instruments and equipment according to department protocol.
Clean examination and procedure rooms, instruments, and equipment between patient visits to maintain infection control; follow scheduled maintenance procedures and keep appropriate records.
Manage supply inventory and restock examination and procedure rooms.
Check schedules and organize patient flow; accompany patients to examination or procedure rooms.
Assist patients with walking, transfers, dressing, specimen collection, and examination preparation as needed.
Collect patient information and history, take vital signs, and perform screenings according to provider guidelines.
Relay instructions to patients and families.
Answer calls and provide pertinent information, including patient education, as directed.
Perform phlebotomy, EKGs, and level-one laboratory tests; perform clinic procedures according to policy and procedure.
Assist physicians with procedures and document patient information in the medical record.
Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain confidentiality and follow UPMC Health System policies and procedures.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.