Medical Assistant

OneTogether Solutions•Perris, CA

7d•$25 - $29•Onsite

About The Position

Harmony Health is a Tribally owned wellness clinic serving Native and Non-Native patients, with whole-person primary care, infectious disease, and mental health services for people with substance use disorders. The Medical Assistant supports the clinic in Perris, California, working in both the front and back office and collaborating with clinic leadership and OTS leadership. The position reports to the Nursing Manager and administratively to the designated Registered Nurse Supervisor or Nurse Manager; the Lead Medical Assistant coordinates daily assignments and workflow under nursing leadership. The Medical Assistant greets and registers patients, rooms patients, obtains vital signs, draws blood and prepares laboratory samples, collects drug-screen specimens, monitors medical supplies, and supports providers and nurses. The role requires accurate documentation and adherence to standard protocols in a regulated clinical program. Clinical tasks must remain within applicable state law, authorized practitioner orders, required supervision or delegation, clinic policy, and documented training and competency. The position does not authorize independent clinical decisions or the handling of OTP controlled-substance medications. The role also supports clinic operations, quality activities, staff orientation and training, patient privacy, and compliance. Employees are cross-trained to meet patient needs, and the clinic provides on-the-job training, continuing-education opportunities, and professional advancement. Indian Preference applies; qualified American Indian or Alaska Native applicants receive preference as described in the posting.

Requirements

High school diploma or GED.
Completion of a medical assistant program or other qualifying training that meets state requirements.
Venipuncture training that meets state requirements and demonstrated phlebotomy competency.
Current medical assistant certification from an organization approved by the Medical Board of California.
Active American Heart Association Basic Life Support (BLS) certification.
Working knowledge of electronic health records and Microsoft Office.
Ability to successfully complete employment-related background screening, occupational-health requirements, and any legally permissible drug screening, consistent with applicable federal, state, and tribal laws and clinic policy.
Ability to provide health clearance and tuberculosis (TB) clearance.
Customer-first attitude and non-judgmental approach.
Ability to adapt to frequent changes in duties and patient volume.
Effective oral and written communication and empathetic listening.
Ability to logically organize details.
Patience and skill in teaching and coaching new team members.
Commitment to respectful, patient-centered care, confidentiality, and safety.

Nice To Haves

One or more years of medical assistant experience, including phlebotomy.
Preceptor, trainer, or externship-supervision experience.
Front-office and insurance-verification experience.
Experience in substance use disorder, behavioral health, or community health settings.
Bilingual fluency in English and Spanish or a language native to the community served.
Experience working with Indian Health Service or tribal health programs.

Responsibilities

Provide patient care under provider supervision, with delegated tasks directed and supervised as required by state law.
Complete patient check-in and record vital signs, height, weight, chief complaint, relevant brief history, pain status, allergies, and current medications.
Perform venipuncture after required training and documented clinic competency validation; prepare, label, and track laboratory samples according to clinic procedure.
Collect body-fluid specimens, including observed urine drug-screen specimens after documented training, while following collection procedures, chain-of-custody requirements, and privacy safeguards; maintain urinalysis, oral toxicology, and urine drug-screen schedules and logs.
Perform only authorized CLIA-waived tests for which the employee has documented training, and record quality-control activities.
Give only injections and medications authorized for medical assistants under state law, an authorized provider order, required supervision or delegation, and documented training and competency; do not independently select, adjust, or decide to administer medication.
Do not prepare, dispense, administer, transport, reconcile, or conduct controlled-substance inventory counts of OTP medications.
Prepare patients and assist providers with examinations and procedures, including procedures requiring aseptic and sterile technique.
Immediately notify an RN or authorized provider of critical vital signs, abnormal findings, suspected overdose, and other urgent patient-safety concerns; do not perform nursing assessments or triage or make clinical decisions.
Route and track laboratory results to the appropriate licensed professional without interpreting results, acknowledging them for a provider, or closing results requiring clinical review.
Perform ordered breath-alcohol and urine-pregnancy testing and complete required CLIA-waived testing quality-control checks and logs.
Greet patients; complete check-in and registration; verify demographic and insurance information; schedule appointments; answer phones; route calls and messages; and share community-resource information and support referrals as directed.
Precept and orient new medical assistants, Patient Services Representatives, externs, and other assigned staff using the clinic orientation program, competency checklists, and approved procedures; training is a regular, compensated duty.
Train other medical assistants in technical supportive services only when qualified and authorized under applicable law and clinic policy; observe, coach, and document trainee performance without independently authorizing clinical practice.
Report training needs, competency gaps, or safety concerns to the Lead Medical Assistant or nursing leadership, and model professional conduct, accurate documentation, and policy adherence.
Follow standard precautions, hand hygiene, sharps-safety, bloodborne-pathogen exposure-response, and infection-control procedures; clean and prepare exam rooms, procedure tables, and equipment.
Stock exam rooms and the nurse station, check expiration dates, and initiate supply reorders.
Complete daily equipment checks, refrigerator temperature logs, and CLIA documentation; promptly report defective or non-functioning equipment to a supervisor.
Assist with quality-improvement projects, chart audits, and patient-education materials.
Document patient observations and care accurately and completely in the electronic health record; protect privacy and confidentiality under HIPAA and 42 CFR Part 2.
Complete initial and periodic documented competency validation for assigned clinical procedures, attend staff development, and maintain skill level.
Fulfill mandatory reporting obligations under California law and the Indian Child Protection and Family Violence Prevention Act, and follow clinic procedures for reporting suspected abuse or neglect.
Perform other duties as assigned within medical assistant scope.