Medical Assistant

American Family Care • New Britian, CT

3d

About The Position

American Family Care (AFC) is hiring a Medical Assistant to support clinical care, patient service, insurance verification, and front-desk operations in a fast-paced urgent care setting. Medical Assistants help keep the clinic running smoothly while delivering compassionate care and supporting accurate payment for services.

The role includes greeting and triaging patients; collecting vital signs and histories; performing venipuncture and CLIA-waived point-of-care tests; assisting with minor procedures, wound care, EKGs, and nebulizer therapy; registering patients and verifying insurance; collecting payments; maintaining accurate electronic medical records; and educating patients about procedures, financial expectations, and discharge instructions. Medical Assistants also participate in team huddles and maintain compliance and infection-control standards.

The work environment involves prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, occasional lifting up to 25–30 pounds, evening and weekend shifts, and floating to nearby centers as needed. Applicants must pass a drug screen and criminal background check. The expected pay range is $21–$24.50 per hour; final compensation depends on experience, certifications, education, and geographic location. Benefits and advancement opportunities vary by employment status.

Requirements

• Completion of an accredited Medical Assistant program.
• Active national Medical Assistant certification at hire (CMA, RMA, CCMA, or equivalent).
• At least 1 year of experience with insurance verification and patient registration.
• Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
• Proven venipuncture and specimen-collection skills.
• Ability to work full availability, including evenings and weekends, and float to nearby centers as needed.
• Successful completion of a drug screen and criminal background check as a condition of employment.

Nice To Haves

• Urgent care or emergency room experience is highly valued.
• EMR proficiency; Experity is preferred.
• Comfort using payer portals such as Waystar.

Responsibilities

• Greet and triage patients, and collect vital signs and patient histories.
• Perform venipuncture and CLIA-waived point-of-care tests, including tests for COVID, flu, strep, glucose, A1C, and urinalysis.
• Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain accurate EMR records.
• Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and address concerns empathetically and professionally.
• Participate in daily team huddles.
• Maintain compliance logs, including crash-cart and refrigerator-temperature logs, and support infection-control and HIPAA standards.
• Float to nearby centers as needed.

Benefits

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Advancement opportunities; availability varies by full-time, PRN, or part-time status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed