Medical Assistant
About The Position
The Medical Assistant provides clinical and administrative support to physicians and providers in a fast-paced allergy and immunology practice. The role supports patient care, allergy testing, immunotherapy injections, patient education, inventory management, and daily office operations while delivering excellent patient service and following practice policies and procedures. The Medical Assistant rooms patients; obtains vital signs, medical histories, and medication information; prepares patients for examinations and treatments; and assists providers with examinations and procedures. The position administers allergy immunotherapy injections under established protocols, monitors patients for adverse reactions, and performs allergy skin testing, patch testing, pulmonary function testing, and other diagnostic procedures as directed. It also includes preparing and maintaining treatment rooms and clinical equipment, educating patients about treatment plans, medications, and immunotherapy protocols, documenting in the electronic medical record, and processing prescription refill requests and prior authorizations as directed. Administrative and operational duties include answering phones, responding to patient inquiries, maintaining patient records, verifying insurance, obtaining authorizations, assisting with medical records requests and patient communications, and supporting front-office operations. The role monitors, receives, stocks, and organizes clinical supplies and biologics; records inventory in inventory management systems within required timeframes; monitors expiration dates; assists with inventory counts; maintains clean and organized clinical areas; and assists with office opening and closing procedures. The regular schedule is Monday, Wednesday, and Friday from 8:00 AM to 5:00 PM and Tuesday and Thursday from 9:00 AM to 6:00 PM. Additional hours, schedule adjustments, and travel to other clinic locations may be required based on business needs and staffing coverage. The position is important to providing safe, efficient, and high-quality allergy and immunology care.
Requirements
- High school diploma or equivalent.
- Medical Assistant certification.
- Current CPR certification, or obtain it within the designated timeframe.
- Medical office experience.
- Proficient computer skills and experience with EMR systems.
- Strong organizational, communication, and customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Patient-focused and compassionate approach.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
- Professional demeanor and commitment to confidentiality.
Responsibilities
- Room patients and obtain vital signs, medical history, and medication information.
- Prepare patients for examination and treatment.
- Assist providers with examinations and procedures.
- Administer allergy immunotherapy injections according to established protocols.
- Monitor patients for adverse reactions following allergy injections.
- Perform allergy skin testing, patch testing, pulmonary function testing, and other diagnostic procedures as directed.
- Prepare and maintain treatment rooms and clinical equipment.
- Educate patients about allergy treatment plans, medications, and immunotherapy protocols.
- Maintain accurate and timely documentation in the electronic medical record (EMR).
- Process prescription refill requests and prior authorizations as directed.
- Follow infection control and safety guidelines.
- Answer phones and respond to patient inquiries professionally.
- Manage patient records and ensure documentation is complete and accurate.
- Verify insurance information and obtain necessary authorizations.
- Assist with medical records requests and patient communications.
- Support front-office operations as needed.
- Monitor and maintain adequate clinical supply inventory.
- Receive, stock, and organize medical supplies and biologics.
- Enter inventory into inventory management systems within required timeframes.
- Monitor expiration dates and assist with inventory counts.
- Maintain cleanliness and organization of clinical areas.
- Assist with office opening and closing procedures.
- Work additional hours, adjust schedules, and travel to other clinic locations when required by business needs and staffing coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
