Medical Assistant

OhioHealth•Grove City, OH

About The Position

This position is responsible for administrative and clinical duties delegated by the physician and for assisting the physician with patient care in compliance with the Ohio Administrative Code. Other responsibilities include routine clinical and administrative duties needed to meet the needs of the assigned practice. Duties vary by office based on the practice’s size and specialty. The Medical Assistant supports patient flow, prepares patients for visits, provides services and education as directed by providers and within applicable licensure, policy, and scope of practice, and performs administrative work to keep information and the electronic medical record current. The role also supports quality, safety, efficiency, and continuous improvement. Responsibilities may include serving as a resource or subject matter expert, supporting standard work, and precepting and training new staff.

Requirements

High school diploma or equivalent.
One of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
BLS (Basic Life Support) certification from the American Heart Association.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as determined by providers in accordance with provider licensure, policy, and scope of practice.
Complete Care Connect EMR documentation and perform administrative duties to keep information current, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency; participate in process and quality improvement activities.
Recommend and implement improvements to operational efficiency and new services within areas of responsibility.
Maintain professional competence and skills through ongoing study of the field and completion of required training and education.
Promote and advocate for patient quality, safety, and experience initiatives, and act as a role model.
Serve as a subject matter expert or resource in areas such as quality, performance improvement, and EMR, including as an EPIC Super User.
Support development of standard work and develop necessary customizations.
Function as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements and perform duties with a focus on safety, quality, and efficiency.