Medical Assistant

Nevada Heart and Vascular Center•Prescott, AZ

About The Position

The Medical Assistant works under the direction of the Nurse Manager and clinic doctor(s), assisting with patient care and administrative duties. The role includes preparing and sanitizing exam rooms, maintaining equipment and supplies, scheduling appointments, updating records, gathering patient information, documenting care, and monitoring vital signs. The Medical Assistant also supports clinical and clerical work, follows HIPAA requirements, and contributes to the efficiency and services of the department.

Requirements

High school diploma or GED.
Completion of a certification program from an accredited program.
Basic Life Support and CPR.
General computer skills, including working knowledge of word processing, spreadsheet, and email applications.
Detail-oriented, with good analytical and organizational skills.
Good interpersonal skills and the ability to work cohesively in a team environment.
Excellent oral and written communication skills to communicate effectively with customers and all levels of management.
Ability to communicate clearly in person and over the telephone.
Organization and time-management skills to handle a variety of tasks effectively.
Attention to detail to identify patient issues and communicate difficulties to managers or physicians.
Technological skills, including using word processing and spreadsheet programs to track data.
Ability to gather and interpret data.
Ability to work independently in a fast-paced environment.
Visual and auditory acuity necessary for communication and business needs.
Ability to see written documentation and speak and hear for communication.
Ability to use office equipment including a PC, copier, fax machine, and multi-line telephone.
Ability to lift up to 20 pounds on occasion.

Nice To Haves

Experience in a medical setting is preferred but not required.

Responsibilities

Greet patients professionally in person and by phone.
Schedule and cancel patient appointments and update records.
Verify patient identity.
Take and monitor patient vital signs, including temperature, pulse, heart rate, and weight, as needed.
Enter patient information into a database and maintain required records and documentation.
Maintain cleanliness and sanitary conditions in clinical spaces and exam rooms.
Assist physicians with patient care and other clinical duties.
Maintain office equipment, check and order inventory, and obtain replacement supplies as needed.
Prepare correspondence and documentation.
Protect patient confidentiality and follow HIPAA regulations.
Assist with clerical tasks and other duties as assigned.
Refer higher-level problems to senior staff and escalate issues to a supervisor when appropriate.
Assist with assigned projects and take ownership of special projects, including researching data and following through on action plans.
Meet department goals and perform duties according to established policies and procedures.
Participate in administrative staff meetings and attend other meetings and seminars.
Assist in evaluating reports, decisions, and departmental results against established goals.
Recommend approaches, policies, and procedures to support continuous improvement.
Participate in identifying and resolving problems and coordinate resolutions among appropriate parties.
Report to work, meetings, and professional obligations on time.
Adhere to corporate, department, and HR policies and procedures.
Perform other related duties as required and assigned.