Medical Assistant - Extended Hours

Grace HealthCorbin, KY
Onsite

About The Position

Prepare patients prior to physician examinations and assist in exams and procedures. This role involves greeting patients, taking vital signs, documenting medical history, preparing patients for exams, and assisting physicians with procedures. The Medical Assistant will also manage patient records, prepare slides for laboratory examination, practice universal precautions, maintain stocked and sanitized rooms, manage medical supply inventory, and perform in-office diagnostic testing. Additionally, they will administer immunizations and injections, assist with phone triage and scheduling, and be knowledgeable about closing office procedures. The role requires maintaining current licenses and certifications, assisting with patient lifting, and covering clerical duties when necessary. Obtaining patient insurance pre-authorization is also a key responsibility. This position is part of a team-based approach to patient care, emphasizing excellent communication and coordination with clinical and non-clinical staff, community organizations, and specialists. Team members are expected to understand population management, communicate effectively with vulnerable populations, and participate in Continuous Quality Improvement activities.

Requirements

  • Must have a high-school diploma and either significant on-the-job experience or certification as a medical assistant.
  • Completed a recognized medical assistant program
  • Strong written and oral communication skills
  • Computer skills
  • Must be detail-oriented and highly organized
  • Must maintain confidentiality at all times
  • Strong communication skills must speak clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions.
  • Must be knowledgeable on medications, disease processes, diets, etc. to effectively educate patients; and properly answer patient’s questions

Nice To Haves

  • Pleasant personality
  • Cooperative attitude
  • Flexible in being able to multitask

Responsibilities

  • Greeting patient in waiting room and escorting them to the exam room
  • Preparing patients for examination; taking vital signs (blood pressure, pulse, respirations, height, weight, and pulse oximetry)
  • Documenting chief complaint, past medical surgical, social, and family histories and updates as needed in the patient’s electronic medical record.
  • Properly preparing the patient for the exam and assisting the physician as needed with exams, ultrasounds, and procedures
  • Ensuring all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit (ex: hospital follow ups, Kaspers, etc.)
  • Reviewing and updating immunization records
  • Setting up and assisting with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery
  • Performing phlebotomy, urinalysis, and other in office laboratories
  • Preparing slides for urinalysis, KOH, and wet prep microscopic exam
  • Practicing Universal Precautions at all times utilizing available safety equipment (gloves, masks, face shields, goggles, gowns, etc.)
  • Maintaining well-cleaned/sanitized and stocked rooms and laboratory area
  • Managing inventory of medical supplies and equipping exam rooms with appropriate supplies
  • Cleaning and sanitizing instruments regularly
  • Performing in-office diagnostic testing such as EKG, Diabetic Retinopathy and PFT along with CLIA waived testing
  • Operating lab computer to assist in entering laboratory tests and retrieving results
  • Preparing and administering immunizations, allergy, or other injections
  • Assisting with phone triage and scheduling patient appointments
  • Following closing office procedures-turn off equipment, clean exam rooms, clean instruments, restock exam rooms etc.
  • Informing appropriate personnel on when supply inventory for exam rooms and/or lab are low
  • Maintaining current license, and certification if applicable
  • Assisting with lifting patients as needed, always using proper body mechanics and lifting techniques
  • Covering clerical positions with filing and telephone operations when employees are on break, lunch, and away for other absences when necessary
  • Obtaining patient insurance pre-authorization for all medications, referrals and procedures
  • Performing all other duties as assigned
  • Maintaining confidentiality at all times
  • Maintaining a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
  • Updating job knowledge regularly by participating in educational opportunities and /or reading professional publications.
  • Educating patients on medications, disease processes, diets, etc.
  • Embracing a team-based approach to patient care
  • Communicating professionally with community organizations, health plans, facilities, and specialists.
  • Participating in Continuous Quality Improvement activities within the organization
  • Participating in the review and evaluation processes of practice performance
  • Participating in Grace Health's advocacy program.
  • Following policies and procedures of the office, including administrative, clinical, quality assurance, and personnel
  • Maintaining good attendance (daily, meetings, and other assignment tasks)
  • Maintaining timely documentation of all work assignments
  • Maintaining patient confidentiality
  • Keeping supervisor informed about attendance and job assignments
  • Working effectively and at an efficient timely pace
  • Working cooperatively with providers, administration, and peers
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