Medical Assistant

Advanced Urology Institute•St. Augustine, FL

19h

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to keep medical offices running smoothly. The position works as an effective member of the interdisciplinary team and collaborates with practice staff and other professional disciplines to support efficient patient care and desired patient outcomes. Duties are performed under the direction of the assigned direct supervisor and may vary based on affiliate, location, or state requirements.

Requirements

BLS certification is required.
High school diploma or equivalent is required.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, including EMR and Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor relations skills for Medical Assistants required to order office and clinical supplies.
Database management skills.
Strong problem-solving skills.
Proficiency with computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA regulations for patient confidentiality.

Nice To Haves

Medical Assistant certification or registration is preferred.
Six months of experience working within a physician’s office is desired.
Urology experience is desired.

Responsibilities

Coordinate and schedule patient appointments with physicians, nursing, and other staff.
Greet and prepare patients; measure and record vital signs; document patient interviews, histories, and chief complaints.
Educate patients about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy and collect other laboratory specimens; perform basic lab tests and, after required training, EKGs.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures; perform CPR when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation and ensure patient medical records are accurate and complete.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for lab requests, CT scans, and other treatment orders, and maintain prescription ledgers when needed.
Support back-office flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient workups, including X-rays, vitals, and explanation of new-patient packets; add medical history for new patients and update established patients’ histories.
Set up examination rooms accurately and completely for physicians and ensure patients’ medications are updated before visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly.
Scribe as assigned based on physician office flow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical record requests when necessary.
Assist with orientation and training of new personnel and ensure proper handoff of responsibilities.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Demonstrate respect for cultural diversity, use time and resources effectively, and provide exceptional patient service.
Adhere to compliance and accreditation requirements, including OSHA, HIPAA, and CMS Parts C and D General Compliance and Fraud, Waste & Abuse guidelines.
Follow applicable laws and regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated practice policies and procedures; protect patient information, report suspected concerns or violations, and complete annual compliance training.
Perform other position-related duties as assigned.