Medical Assistant

Jonesboro Pediatrics•McDonough, GA

About The Position

We are seeking a dedicated and detail-oriented Medical Assistant to support providers in delivering high-quality, patient-centered care. The Medical Assistant helps ensure smooth daily operations by managing patient flow, collecting and documenting clinical information, and assisting with examinations and procedures. The role also supports patient education and communication while upholding professionalism, safety, and regulatory compliance. It offers the opportunity to work in a collaborative, fast-paced environment and contribute directly to the patient experience. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotating Saturdays from 8:00 AM to 5:00 PM.

Requirements

Certified Medical Assistant (CCMA) or Registered Medical Assistant (RMA) credential through NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Current BLS certification.
Excellent communication, organizational, and multitasking skills.
Ability to work collaboratively in a fast-paced clinical environment.
Strong interpersonal skills for effective communication with patients and healthcare staff.
Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.

Nice To Haves

Athena experience.
Pediatric experience.

Responsibilities

Communicate professionally and courteously with patients, physicians, and other staff members.
Escort patients from the waiting room to the exam room.
Obtain patient medical histories in electronic health records, vital signs, medication dosage and frequency, and allergen information; assist with examinations.
Complete forms, prior authorizations, and paperwork requested by providers to facilitate patient care.
Monitor quality of care using pre-established outcome-oriented indicators.
Update patient charts under provider direction, recording medical histories, physical examinations, and treatment plans in the electronic health records system using medical terminology and abbreviations in accordance with clinical quality measures.
Review patient charts for completeness after visits or phone calls.
Provide patients with documentation containing clear care-plan instructions and/or education.
Prepare exam and treatment rooms before and after visits; ensure instruments and supplies are available, package and sterilize instruments as needed, sanitize and ready rooms, and monitor inventory and notify management when supplies need to be ordered.
Understand the Vaccines for Children Program.
Perform scheduled daily, weekly, and monthly nursing duties, including laboratory quality checks, refrigerator temperature monitoring, and eye wash station checks.
Return messages and follow up promptly on patient requests by telephone or patient portal.
Maintain strict confidentiality and follow HIPAA guidelines and regulations.
Follow the Practice’s OSHA and safety regulations and procedures.
Demonstrate dedication to the organization’s mission, vision, values, and goals.
Maintain regular and reliable attendance, including attending monthly staff meetings.
Perform other duties as assigned.