Medical Assistant

ECAA • Charlotte, NC

3d • Onsite

About The Position

The Medical Assistant is a vital role in the pain clinic, providing clinical and administrative support to clinicians. The role includes checking in patients, assisting the physician before, during, and after procedures, and completing administrative tasks such as obtaining prior authorizations and documenting medical information in the electronic medical records system. The Medical Assistant identifies patient needs, provides safe and professional care, communicates needs or potential issues to the provider and staff, and handles difficult patient situations with professionalism and tact.

The position is full-time and non-exempt, based at ECPC – Integrative Pain and Spine Institute in Charlotte, North Carolina. It reports to Dr. Manvar and has no supervisory responsibilities.

Requirements

• High school diploma.
• Knowledge of medical terminology.
• Proficiency with electronic medical records.
• Ability to communicate and collaborate effectively with staff, physicians, and external customers.
• Strong multitasking ability.
• Ability to resolve problems or determine an appropriate course of action in a timely manner.
• Strong time management, follow-through, and organizational skills.

Nice To Haves

• Medical assisting experience is recommended.
• eClinicalWorks experience is preferred.

Responsibilities

• Triage patients.
• Take patient vital signs.
• Prepare and clean procedure rooms.
• Assist physicians with a wide variety of procedures.
• Fax notes to other practices.
• Document patient notes in the eClinicalWorks electronic medical records system.
• Obtain prior authorizations for procedures.
• Assist with front desk processes when needed.
• Assist with the C-arm.
• Handle difficult situations with professionalism and tact.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED