Medical Assistant

GoHealth Urgent Care • Alexandria, VA

23h • Onsite

About The Position

This is an evergreen opportunity for a Medical Assistant to join Inova–GoHealth Urgent Care, a partnership between Inova, one of the nation’s leading healthcare providers, and GoHealth Urgent Care, a consumer-centric, on-demand care company. The company operates urgent care centers across Northern Virginia, focusing on delivering an effortless and compassionate patient experience, a welcoming, team-oriented culture of care, and seamless integration with leading health systems and the communities they serve. The Medical Assistant supports providers in delivering high-quality urgent care services by assisting with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.

Requirements

• High School Diploma or equivalent
• Minimum of 1 year of Medical Assistant experience
• Basic Life Support (BLS) - required at time of hire (must be obtained through the American Red Cross (ARC) or American Heart Association (AHA))
• For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required: CCMA – Certified Clinical Medical Assistant (NHA), CMA – Certified Medical Assistant (AAMA or CHP), RMA – Registered Medical Assistant (AMT, AAH, or ARMA), NCMA – National Certified Medical Assistant (NCCT), NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
• Candidates hired without an approved MA certification (for those with less than three years experience) must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role
• CPOE (Computerized Provider Order Entry) certification - must be obtained within two weeks of start date
• Proficiency with basic Medical Assistant clinical duties
• Strong computer skills; ability to type efficiently
• Working knowledge of Microsoft Word and Excel
• Detail-oriented with strong organizational skills
• Ability to work independently and collaboratively in a team environment
• Excellent written and verbal communication skills
• Demonstrated commitment to treating all individuals with fairness, respect, and cultural sensitivity

Nice To Haves

• Graduate of a Medical Assisting Program
• Front desk or patient registration experience
• Experience-Based Pathway: 3+ years of Medical Assistant experience and 1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting (as an alternative to certification)
• Alternative Credentials (Accepted at Time of Hire): Graduate of an Accredited School of Nursing (LPN or RN), EMT or Paramedic (NREMT), Certified Nursing Assistant (CNA)

Responsibilities

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co-pays and schedule appointments
• Coordinate referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs (e.g., blood pressure, temperature, pulse, height, weight)
• Perform point-of-care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory levels
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow-up courtesy calls
• Perform opening and closing duties, including cash handling, end-of-day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
• Generous Paid Time Off (PTO)
• Monthly bonus opportunity of up to $600
• Career growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees