Medical Assistant

OhioHealth•Dublin, CA

About The Position

The Medical Assistant performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties include routine clinical and administrative work needed by the assigned practice and may vary according to the practice’s size and specialty. The position supports efficient patient flow, prepares patients for visits, provides services and education as directed by providers and consistent with provider licensure, policy, and scope of practice, and contributes to continuity and quality of care. The role also includes patient-data collection and monitoring, documentation, maintenance of the clinical environment and equipment, quality and process improvement, and support for staff training and standard work. The job profile is an overview and may change; it is not an exhaustive list of responsibilities.

Requirements

High school diploma or equivalent.
At least one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Compliance with applicable scope-of-practice requirements.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits or admissions, and provide services and education as directed by providers and within applicable licensure, policy, and scope of practice.
Complete Care Connect EMR documentation skills successfully.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate, collaborate, and anticipate health care team needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Follow documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and make and implement recommendations to improve operational efficiency or introduce services.
Maintain professional competence, knowledge, and skills through continued study of the field and best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject-matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR, including as an EPIC Super User.
Support development of standard work and develop necessary customizations.
Serve as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.
Focus on safety, quality, and efficiency while performing job duties as part of a High Reliability Organization.