Medical Assistant

UnitedHealth Group•Covina, CA
•$16 - $29

About The Position

As a Medical Assistant at Optum, you will work alongside health care experts in a clinical setting to provide high-quality direct patient care. The role involves building relationships with patients, their family members, health care providers, and office staff. Optum Pacific West focuses on health equity, affordability, quality, and convenience, serving patients across California, Oregon, and Washington. The position offers development opportunities and the chance to contribute to improving patients’ lives and the health care system. Candidates are required to pass a drug test before beginning employment.

Requirements

  • Completion of a Medical Assistant program.
  • Basic Life Support (BLS) certification from the American Heart Association, or willingness to obtain it by the date of hire.
  • At least 1 year of experience working as a Medical Assistant.

Nice To Haves

  • Phlebotomy certification.
  • Electronic medical records (EMR) experience.
  • Bilingual English and Spanish.

Responsibilities

  • Deliver high-quality patient care through face-to-face, telephone, and electronic contact for examinations, treatment, monitoring, and preparation for diagnostic tests or procedures.
  • Collect and document patient information, including vital signs, chief complaints, medication and allergy reviews, health-risk screening information, extended-care benefit status, and other services.
  • Assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient-care procedures as directed.
  • Coordinate patient care as directed by physicians and company standards and policies.
  • Assist with tasks, phone calls, and messages, and document all actions.
  • Complete concise and thorough EMR and paper-based documentation for assessments and procedures.
  • Prepare and clean patient rooms and set up instruments and equipment according to protocol while maintaining infection control.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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