Medical Assistant

White Plains Hospital

14d

About The Position

The Physician practice Medical Assistant performs a variety of clinical and office duties under the direct supervision of a Physician, Provider, or Nurse and adheres to the NYS Medical Assistant scope of practice. The role supports patient care, practice administration, examination-room readiness, infection control, and provider use of electronic medical records. The Medical Assistant participates in the patient care team, daily huddles, and scheduled practice team meetings, and performs other related duties as assigned.

Requirements

High school education or GED required.
Basic medical terminology proficiency (low).
Electronic scheduling proficiency (low).
Electronic medical record (EMR) experience (medium).
BLS required within 90 days of hire.
Adherence to the NYS Medical Assistant scope of practice.

Nice To Haves

Certified Medical Assistant (CMA) preferred.

Responsibilities

Adhere to WPH Performance Standards, Policies, and Behaviors.
Support patient care by checking schedules and organizing patient flow; accompanying patients to exam or procedure rooms; assisting with transfers, dressing, specimen collection, and exam preparation; obtaining patient histories; conducting screenings per provider guidelines; assisting with procedures; charting; relaying instructions to patients and families; and answering calls.
Send and receive patient records and documents; schedule surgical procedures and tests; obtain pre-certification for health care services; verify insurance coverage and patient demographics; and maintain complete, updated charts.
Keep examination rooms orderly and clean, stock assigned rooms, maintain supply par levels, and complete required logs and checks.
Perform assigned environmental duties, including cleaning exam and procedure rooms, following infection-control protocols, maintaining records, and ordering, sorting, storing, and restocking supplies.
Assist providers with EMR and EHR management, including queuing laboratory and radiology orders as directed by a Physician.
Respect and promote patient rights, respond appropriately to emergencies, and communicate patient- or staff-related concerns to the immediate supervisor.
Perform medical assistant duties, including medical and surgical asepsis, obtaining vital signs, preparing patients for physical examinations, assisting with procedures and examinations, collecting and handling laboratory specimens, performing electrocardiography and other office-specific tasks, and performing waived laboratory testing when permitted under an applicable limited lab permit.
Follow White Plains Hospital infection-control standards, including hand hygiene, PPE use, isolation of patients with known infectious diseases, and equipment disinfection.
Participate as a member of the patient care team, including daily huddles and regularly scheduled practice team meetings.
Perform other related duties as assigned.