Medical Assistant

GoHealth Urgent Care • Falls Church, VA

1d • Onsite

About The Position

Inova, one of the nation’s leading healthcare providers, and GoHealth Urgent Care, a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across Northern Virginia. At Inova–GoHealth Urgent Care, they put patients first by delivering an effortless and compassionate patient experience, a welcoming, team‑oriented culture of care, and seamless integration with leading health systems and the communities they serve. The Medical Assistant supports providers in delivering high‑quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.

Requirements

• High School Diploma or equivalent
• Minimum of 1 year of Medical Assistant experience
• Basic Life Support (BLS) — required at time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA))
• For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required: CCMA – Certified Clinical Medical Assistant (NHA), CMA – Certified Medical Assistant (AAMA or CHP), RMA – Registered Medical Assistant (AMT, AAH, or ARMA), NCMA – National Certified Medical Assistant (NCCT), NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
• Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role
• CPOE (Computerized Provider Order Entry) certification — must be obtained within two weeks of start date
• Proficiency with basic Medical Assistant clinical duties
• Strong computer skills; ability to type efficiently
• Working knowledge of Microsoft Word and Excel
• Detail‑oriented with strong organizational skills
• Ability to work independently and collaboratively in a team environment
• Excellent written and verbal communication skills
• Demonstrated commitment to treating all individuals with fairness, respect, and cultural sensitivity

Nice To Haves

• Graduate of a Medical Assisting Program
• Front desk or patient registration experience
• 3+ years of Medical Assistant experience and 1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting (as an alternative to certification)
• Graduate of an Accredited School of Nursing (LPN or RN) (as an alternative to certification)
• EMT or Paramedic (NREMT) (as an alternative to certification)
• Certified Nursing Assistant (CNA) (as an alternative to certification)

Responsibilities

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co‑pays and schedule appointments
• Coordinate referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs (e.g., blood pressure, temperature, pulse, height, weight)
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory levels
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow‑up courtesy calls
• Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
• Generous Paid Time Off (PTO)
• Monthly bonus opportunity of up to $600
• Career growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees