Medical Assistant

Mercy Medical Center • Nottingham, Maryland

5d

About The Position

Mercy Medical Center is hiring a Medical Assistant for its Center for Interventional Pain Management, a busy, patient-focused practice. The position supports clinic operations and patient care in a supportive, fast-paced environment, with an emphasis on communication, customer service, and compassionate care. Duties include front-office tasks, patient registration and scheduling, assisting with procedures, and maintaining exam and office spaces. A $1,500 sign-on bonus is available for select positions through December 31, 2026.

Requirements

• High school diploma or GED.
• At least one year of experience, preferably in a medical office setting.

Nice To Haves

• Experience in a medical office setting.

Responsibilities

• Greet and check in patients professionally.
• Answer and manage incoming phone calls and patient messages.
• Register patients and verify insurance information.
• Collect co-pays and process payments.
• Schedule, reschedule, and confirm patient appointments and procedures.
• Coordinate interventional pain procedure scheduling, including communicating and tracking pre-operative requirements.
• Monitor and manage provider schedules.
• Sort and distribute incoming faxes and documents.
• Room patients and obtain vital signs.
• Enter patient information into the electronic medical record (EMR).
• Set up and assist with office procedures.
• Chaperone providers during patient examinations.
• Maintain and stock exam rooms.
• Clean and reset exam rooms.
• Assist patients with FMLA and disability paperwork.
• Maintain a clean, organized front office.
• Provide service and support to patients and visitors.
• Perform other duties as assigned.

Benefits

• Competitive health, prescription, vision, and dental benefits for eligible employees.
• Wellness credit for eligible employees.
• 403(b) retirement plan with company match and catch-up provision.
• Paid time off and company-paid holidays.
• Tuition reimbursement.
• Mental health resources and other wellness opportunities through the Employee Assistance Program.
• Employer-paid short- and long-term disability benefits for eligible employees.
• Voluntary benefits.
• Discounts on auto and home insurance and Verizon plans.
• Rewards and recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED