Medical Assistant

UnitedHealth Group•Arcadia, CA
•$16 - $29

About The Position

Optum’s Pacific West region is focused on health equity, affordability, quality, and convenience, serving patients across California, Oregon, and Washington. As a Medical Assistant, you will work alongside health care experts in a clinical setting to provide high-quality direct patient care and build relationships with patients, family members, health care providers, and office staff. The role supports care through in-person, telephone, and electronic interactions and offers opportunities for development into other roles. The position involves gathering and documenting patient information, assisting physicians and nursing personnel with clinical procedures, coordinating care, and maintaining accurate electronic and paper records. You will also prepare and clean patient rooms, set up instruments and equipment, and follow infection-control protocols. Candidates must pass a drug test before beginning employment.

Requirements

  • Completion of a Medical Assistant program.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA), or willingness to obtain it by the date of hire.
  • At least 1 year of experience working as a Medical Assistant.
  • Pass a drug test before beginning employment.

Nice To Haves

  • Phlebotomy certification.
  • Experience with Electronic Medical Records (EMR).
  • Bilingual English and Spanish.

Responsibilities

  • Deliver patient care through face-to-face, telephone, and electronic contact for examination, treatment, monitoring, and preparation for diagnostic tests or procedures.
  • Collect and document patient information, including vital signs, chief complaints, medication and allergy reviews, health risk screen information, extended care benefit status, and other services.
  • Assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures as directed.
  • Coordinate patient care as directed by physicians and company standards and policies.
  • Assist with tasks, phone calls, and messages, and document all actions.
  • Complete concise and thorough EMR and paper-based documentation for assessments and procedures.
  • Prepare and clean patient rooms and set up instruments and equipment according to protocol while maintaining infection control.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
  • Development opportunities for other roles.
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