Medical Assistant - Evernorth - Ft Myers FL
About The Position
The Medical Assistant plays a key role in supporting clinical operations and ensuring a positive patient experience within the health center. This position requires strong clinical, administrative, and customer service skills, as well as the ability to work collaboratively in a fast‑paced clinic environment. Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live.
Requirements
- Graduate of approved MA program OR on the job training with CCMA prior to hire
- Current BCLS required
- At least 1 or more years of front and back-office experience
- Phlebotomy skills in the work setting required
- Solid Computer and documentation skills
- Excellent customer service and communication skills required
- Team oriented
- Strong time management skills
- Responsible and reliable
- Ability to be flexible and adapt to operational needs
- Ability to work 8 hour shifts and full time 40 hours/week within the following clinic hours: Monday/Wednesday: 7:00 am - 5 pm, Tuesday/Thursday/Friday: 7 am - 3:30 pm
Nice To Haves
- CMA or RMA Certification
- Phlebotomy Certification
- EPIC experience
- EKG experience preferred
- Customer-centric Focus
- Dynamic personality
Responsibilities
- Attend department staff meetings and participate in required in‑service training programs
- Cross‑train to support new procedures and additional departments as needed
- Greet and check in patients by verifying coverage and eligibility and completing required documentation
- Answer and triage telephone calls in accordance with departmental procedures, routing calls appropriately and taking accurate, legible messages when necessary
- Schedule patient appointments and verify membership and benefit coverage
- Support back‑office clinical functions as assigned (vitals, immunizations, injections, point of care testing, lab draws, occupational health testing)
Benefits
- benefit eligibility from the first day of employment
- Paid Time Off
- Short and Long-Term Disability
- Life Insurance
- 401k with company match
- Continuing Education
- Career Development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
