Medical Assistant

Rise MSO - Dr Ctr Employees•Henderson, NV

13d

About The Position

Primor Health is a patient-centered primary care practice focused on prevention, chronic disease management, wellness, and coordinated care. The Medical Assistant supports primary care providers with clinical and administrative operations, patient visits, care coordination, and efficient clinic workflow while providing an outstanding patient experience. Clinical work includes preparing patients for examinations, documenting information in the EHR, assisting providers with examinations and office procedures, performing clinical tasks and tests, providing patient education, preparing exam rooms, coordinating tests and referrals, and supporting quality improvement and preventive care programs. Administrative work includes scheduling, answering calls and messages, verifying demographic and insurance information, processing refill requests, coordinating referrals and records, protecting patient confidentiality, and managing medical supplies.

Requirements

High school diploma or GED required.
Current Basic Life Support (BLS) certification required or obtained within 90 days of hire.
Experience using Electronic Health Records (EHR) systems.
Excellent communication and interpersonal skills.
Strong understanding of primary care workflows and preventive medicine.
Ability to prioritize multiple responsibilities in a fast-paced clinical environment.
Strong organizational skills with exceptional attention to detail.
Commitment to compassionate, culturally sensitive, and patient-centered care.
Ability to work independently and collaboratively within a multidisciplinary healthcare team.

Nice To Haves

Graduate of an accredited Medical Assistant program.
Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification.
One or more years of experience in a primary care, family medicine, or internal medicine setting.
Bilingual (English/Spanish).

Responsibilities

Welcome patients and prepare them for examinations by obtaining vital signs, medical histories, medication lists, allergies, and chief complaints.
Accurately document patient information in the Electronic Health Record (EHR).
Assist physicians and advanced practice providers during examinations and office procedures.
Administer vaccines and injections; perform EKGs; collect blood and urine specimens; conduct point-of-care testing; and provide wound care and dressing changes.
Provide patient education on medications, preventive care, chronic disease management, and follow-up instructions.
Prepare exam rooms and maintain adequate supplies and equipment.
Coordinate laboratory testing, imaging orders, referrals, and specialist appointments.
Support quality improvement initiatives and preventive care programs.
Schedule patient appointments and follow-up visits.
Answer telephone calls and respond to patient messages professionally and promptly.
Verify patient demographics and insurance information.
Process prescription refill requests according to provider protocols.
Coordinate referrals, prior authorizations, and medical records requests.
Maintain patient confidentiality in accordance with HIPAA regulations.
Assist with inventory management and ordering of medical supplies.