Medical Assistant - ENT Clinic

Mercy Health System Corporation•Crystal Lake, IL

1d•Onsite

About The Position

The Medical Assistant - ENT Clinic is responsible for rooming patients, collecting assessment data, and preparing patients according to specific needs. This role assists in examinations, treatments, and other clinic procedures, including laboratory procedures, screening tests, and QI projects. The Medical Assistant also handles patient inquiries via phone, schedules appointments, conducts reminder calls, and registers patients by verifying and updating their records. Additionally, this position coordinates referrals, collects payments, prepares and maintains patient charts, and manages supplies.

Requirements

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA).
Approved CPR or BLS certification required within 90 days.
Medication injection training and pharmacology is a required competency to perform medication administration.

Nice To Haves

Experience in a program with a clinical rotation preferred.

Responsibilities

Rooms patients, collects assessment data and prepares patient according to specific need.
Assists in examination, treatment and other clinic procedures.
Assists with laboratory procedures, screening tests and QI projects.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greet and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and issues receipt where applicable.
Prepares and maintains patient charts.
Maintains and orders supplies.