Medical Assistant

TRILLIUM HEALTH • Rochester, NY

8d

About The Position

The Medical Assistant is part of the clinical care team and helps prepare patients for examinations, assist with procedures, and support clinic operations. The role contributes to patient-centered care by collecting vital signs and health histories, documenting clinical information, coordinating appointments, and maintaining a clean, organized clinical environment in a fast-paced outpatient setting.

The position is full-time at 37.5 hours per week and is classified as non-exempt. The employee collaborates with providers and interdisciplinary team members, supports coordinated care, and helps improve clinic operations and patient wait times.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience as a Medical Assistant, Patient Care Technician, CNA, EMT, or in another related position.
• Ability to communicate effectively in English, verbally and in writing.
• Strong interpersonal and team collaboration skills.
• Understanding of healthcare terminology and medical procedures.
• Proficiency in time management, multitasking, and computer systems.
• Ability to perform the listed physical duties, including occasionally stooping, bending, and lifting or moving up to 25 pounds.

Nice To Haves

• Medical Assistant training and certification.
• Experience in community-based health care, pediatrics, and/or women’s health settings.
• Prior experience with electronic health records; Epic preferred.

Responsibilities

• Prepare patients for exams, collect vital signs and health history, and document information in the electronic health record.
• Assist providers with medical treatments and procedures.
• Perform CLIA-waived point-of-care testing, such as urine collection and glucose testing.
• Schedule appointments and manage inventory of medical supplies.
• Stock exam rooms and clean them between patient visits.
• Collaborate with interdisciplinary team members to support coordinated, patient-centered care.
• Demonstrate flexibility to optimize clinic operations and reduce patient wait times.
• Participate in orientation of new team members and quality improvement initiatives.
• Accurately document all clinical care in a timely manner.
• Follow clinic procedures, maintain patient confidentiality, and uphold organizational policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED