MEDICAL ASSISTANT

HAMILTON COMMUNITY HEALTH NETWORK•Clio, MI

8d•Onsite

About The Position

The Medical Assistant supports patient care for physicians and physician assistants in medical clinics. The role requires adherence to the organization’s mission and customer service policy, as well as HCHN policies and procedures, JCAHO requirements, OSHA standards, and other applicable safety and health-related codes and laws. The position provides direct clinical and administrative support, including gathering patient information and vital signs, assisting providers with examinations and procedures, administering medications and treatments as directed, performing medical tests, maintaining accurate records, supporting patient flow, and preparing and stocking exam rooms. The employee also communicates with patients, staff, pharmacies, and external contacts, and helps patients understand care and instructions in a manner appropriate to their needs. The position is full-time, located in a clinical workspace in Clio, Michigan, and has a day shift. Travel may be up to 25%. The work may involve exposure to communicable diseases. The employee regularly talks or hears; frequently stands, walks, sits, handles or feels items, reaches, and stoops, kneels, or crouches; and occasionally lifts or moves up to 25 pounds. Close-range vision and fine hand manipulation, including keyboarding, are required.

Requirements

High school diploma and advanced coursework and clinical training from an accredited medical assistant program.
Ability to maintain confidentiality in all matters.
Ability to meet attendance and punctuality requirements to ensure proper coverage and quality service.
Ability to resolve interpersonal and professional conflicts appropriately.
General computer proficiency.
Ability to take responsibility for work performance and work in a self-directed manner.
Ability to communicate effectively with diverse populations.
Ability to perform the essential functions of the role, with reasonable accommodations where applicable.
Ability to talk or hear regularly; stand, walk, sit, handle or feel items, reach, and stoop, kneel, or crouch frequently; and occasionally lift or move up to 25 pounds.
Ability to see at close range and perform fine hand manipulation, including keyboarding.

Nice To Haves

Medical Assistant certification or registration preferred.

Responsibilities

Take patients’ vital signs, record medical complaints, and assess symptoms before the physician’s examination.
Obtain medical information from patients and assess issues related to domestic violence, abuse, or neglect when relevant to patient care.
Administer medications and injections as directed, documenting dosage, route, and site; administer allergens while correctly stating the dilution; and use and document sample medications appropriately.
Perform medical tests using equipment such as a Glucometer, urine dipstick, pulmonary function screening equipment, and an EKG machine.
Perform venipuncture and nebulizer treatments under physician direction, and administer oxygen when required.
Assist providers with pelvic examinations, specimen processing, and minor outpatient surgery procedures.
Maintain knowledge of immunizations and administer immunizations.
Observe and evaluate patients’ responses to care and communicate effectively with patients according to their understanding, age-specific growth, and developmental needs.
Communicate courteously and tactfully with staff, patients, and external contacts; assist with patient-flow concerns and waiting-room overflow; and use appropriate telephone etiquette and provide telephone coverage when needed.
Call prescriptions to pharmacies under provider direction and accurately record prescriptions in medical files.
Maintain comprehensive medical records, chart appropriate documentation, explain information to patients, and review charts to ensure they are up to date.
Document information in medical logbooks, including laboratory work, PAP tests, obstetric referrals, baby deliveries, and referrals to other physicians.
Set up and clean examination rooms before and after use, stock rooms with equipment and supplies, and maintain the patient waiting room.
Maintain patient flow for examinations and schedule referrals as directed by the provider.
Confirm and follow up on appointments.
Assist with medical records, including filing and pulling charts, when time allows.
Complete tasks essential to daily clinic operations when directed by a supervisor.
Participate in staff meetings, training, and committees.
Perform other duties as assigned.