Medical Assistant

Express Pain And Urgent Care•Houston, TX

10d•Onsite

About The Position

Epic Pain Management is seeking an experienced, dependable, and patient-focused Medical Assistant for its clinic. The role provides direct clinical and administrative support to physicians, nurse practitioners, physician assistants, and clinical staff. Duties include preparing patients for examinations and procedures, obtaining vital signs, reviewing medical histories, assisting with clinical procedures, maintaining accurate electronic medical record (EMR) documentation, and supporting efficient patient flow and daily clinic operations. The position also supports pain management procedures, urine drug screening, medication documentation, imaging coordination, patient education, referrals, scheduling, and follow-up. The description identifies Houston, Texas, as the clinic location and specifies on-site work, Monday through Friday, from 8:00 AM to 5:00 PM; a later requirement mentions working on-site in Dallas, Texas.

Requirements

Previous experience as a Medical Assistant in a clinical setting is required.
Knowledge of medical terminology, anatomy, and basic clinical procedures.
Experience obtaining vital signs, rooming patients, and documenting medical histories.
Familiarity with clinical procedures, medication reconciliation, and patient care workflows.
Experience with electronic medical record (EMR) systems.
Strong computer and documentation skills.
Strong organizational skills and attention to detail.
Ability to multitask and work efficiently in a fast-paced clinical setting.
Strong written and verbal communication skills.
Professional, dependable, and patient-focused attitude.
Ability to collaborate with physicians, advanced practice providers, and clinical staff.
Ability to work on-site, Monday through Friday. The posting lists Houston, Texas, in the description and Dallas, Texas, in the requirements.

Nice To Haves

Pain management or interventional pain management experience; described as strongly preferred.
Specialty clinic or specialty medical practice experience.
Certified or Registered Medical Assistant credential.
Bilingual English/Spanish.
Experience with patient intake and clinical rooming, vital signs and pain assessments, and medical procedure assistance.
Familiarity with epidural steroid injections (ESIs), medial branch blocks, radiofrequency ablations, and trigger point injections.
Experience with urine drug screening (UDS), Prescription Monitoring Program (PMP) documentation, medication reconciliation, and EMR systems.
Experience with imaging and referral coordination, pre- and post-procedure patient education, medical clearance coordination, clinical inventory, and infection control procedures.

Responsibilities

Greet patients professionally and escort them to examination rooms.
Obtain and document vital signs, including blood pressure, pulse, temperature, respiratory rate, oxygen saturation, height, weight, and pain scores as appropriate.
Review and update patient medical histories, allergies, medications, and chief complaints.
Prepare patients for examinations, procedures, and provider consultations.
Assist physicians, nurse practitioners, and physician assistants with patient care within the Medical Assistant’s authorized scope of duties.
Communicate abnormal vital signs, concerning symptoms, or changes in patient condition to the appropriate provider.
Maintain patient comfort, privacy, and safety, and support efficient patient flow and timely room preparation.
Prepare patients, rooms, supplies, and equipment for pain management procedures and injections; assist providers during approved procedures within the authorized scope of duties.
Document pain levels, symptoms, treatment responses, and procedure follow-up, including patient-reported percentage of pain relief.
Support imaging, referrals, procedure scheduling, follow-up coordination, medical clearance requests, and pre-procedure documentation.
Follow infection control, sterilization, and clinical safety protocols.
Enter and update patient information in the EMR; document vital signs, histories, medication lists, allergies, and reported symptoms.
Review charts for completeness and accuracy; obtain outside records and imaging reports; prepare charts and clinical information for provider review.
Assist with clinical orders as directed and permitted by company policy, and communicate incomplete or inconsistent documentation to the appropriate team member.
Review medication lists, assist with medication reconciliation, and report medication discrepancies or concerns to providers.
Collect and process urine drug screening specimens, label specimens, and maintain required documentation.
Assist with Prescription Monitoring Program documentation as directed and as permitted by applicable requirements; identify medications relevant to planned procedures and assist with medical clearance documentation.
Follow medication safety and controlled-substance monitoring procedures.
Provide respectful patient care; explain routine clinical processes and paperwork; reinforce provider-directed instructions and approved pre- and post-procedure instructions.
Communicate patient questions and concerns to the appropriate provider and direct questions requiring clinical judgment to licensed clinical staff.
Prepare, clean, disinfect, and restock examination rooms; monitor supplies and notify the appropriate team member when replenishment is needed.
Assist with patient scheduling, referrals, imaging requests, and procedure coordination as assigned.
Collaborate with front desk staff, medical assistants, scribes, providers, and other clinical staff to maintain efficient clinic operations.
Complete required clinical documentation promptly and accurately, follow organizational policies and protocols, and maintain a clean, organized, professional clinical environment.
Perform additional clinical and administrative duties as assigned.