Medical Assistant

Optima Dermatology•Salem, NH

12d•Onsite

About The Position

Optima Dermatology is recruiting an experienced, full-time Medical Assistant for its growing Dermatology and Medical Aesthetics group in Salem, New Hampshire. The role supports physicians and other providers with patient care, clinical procedures, office operations, and coordination with patients, laboratories, pharmacies, insurers, and outside providers. The tentative schedule is Monday 9:00 a.m.–6:30 p.m., Tuesday 6:15 a.m.–6:30 p.m., Wednesday 6:15 a.m.–4:00 p.m., and a flexible Thursday schedule. The Medical Assistant prepares and cleans exam rooms, stocks supplies, prepares procedure trays, escorts and interviews patients, takes vital signs as needed, records visit information, and assists providers with procedures. The role also supports specimen handling and laboratory coordination, diagnostic testing and referrals, communication of results and care recommendations, medication and referral pre-certifications, inventory and supply ordering, and maintaining a clean reception and clinical environment. The position requires attention to patient confidentiality and safety, effective communication, teamwork, and communication with the physician and office manager about matters important to the practice. Optima Dermatology describes its mission as revolutionizing skin care and setting a new standard in dermatology. It offers a collaborative, hardworking environment with colleagues committed to improving patients’ lives.

Requirements

Demonstrated ability to take patient vital signs and perform injection and immunization procedures.
Demonstrated ability in charting and documentation, exam-room preparation, infectious-waste handling, sterile techniques, routine laboratory procedures, and specimen collection.
Oral communication skills to develop patient rapport and discuss orders with patients, patients’ families, and pharmacies.
Written communication skills necessary for charting and documentation.
Demonstrated ability to handle patient confidentiality.
Ability to work with peers in a team situation.
Knowledge and skills necessary to provide care appropriate to the ages of the patients served.
Licensed medical assistant or further nursing degree.

Nice To Haves

At least one year of previous experience in a dermatology medical office is preferred.
Experience using Modernizing Medicine / EMA Electronic Medical Record (EMR) is highly preferred.

Responsibilities

Prepare exam rooms by cleaning and stocking them between patients, and prepare procedure trays as needed.
Escort patients to exam rooms, assess their needs, take vital signs as needed, record visit reasons and current medications, take temperatures when necessary, provide examination preparation instructions, and complete routine forms.
Assist physicians and other providers with procedures, including suture removal, wart and mole removal, and minor surgeries.
Package specimens for outside laboratories, complete requisition forms, contact testing facilities as needed, submit results to the physician before patient notification, and file results in patient charts.
Schedule on-site and off-site diagnostic tests and procedures, provide preparation instructions, record ordered procedures, and track results.
Coordinate referrals by contacting other physicians’ offices, scheduling appointments, and forwarding requested test results.
Contact hospitals and outside sources regarding laboratory results, x-ray results, and emergency-room reports; contact pharmacies to authorize prescriptions; communicate with nursing homes regarding patient orders; relay test results and physician recommendations to patients; and return patient calls with care recommendations.
Pre-certify medications and referrals with insurance professionals, record pre-certification numbers in charts, and record and track referrals.
Take manual inventory of drugs, check expiration dates, order replenishments, and order back-office supplies.
Disinfect exam rooms and the laboratory and straighten the reception area daily.
Perform duties while protecting the confidentiality and safety of patients, employees, and physicians.
Communicate with the physician and office manager about issues vital to improving and maintaining the success of the practice.